M-LINXMCC
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Optima ProDamco Solutions
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Related Products
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About
M-LINX™ is a proprietary enterprise-class mobile workforce management application suite created by Mobile Computing Corp. Inc. This ‘best-in-class’ solution has been developed with an almost 30-year evolution in the industries you work in. The end product is a suite of tools that, when configured, delivers a custom-engineered solution. M-LINX™ has been created and developed with not only today, but with the future in mind. Many of our customers are running 2nd and 3rd generations of the solution. The solution provides tools for Senior level Managers, Dispatchers, Inventory and Asset managers and mobile users. MCC is a leading full-service provider of real-time field force mobility and optimization solutions. M-LINXTM is proven to dramatically enhance customer service and retention while reducing operating costs.
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About
Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization.
Damco's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents.
The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs.
Best For
SMEs, Agencies, Enterprises
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes seeking a solution to enhance customer service and retention
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Audience
Field service companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
$500 one-time payment
Free Version
Free Trial
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Pricing
Free to Start
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMCC
Founded: 1984
Canada
www.mobilecom.com
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Company InformationDamco Solutions
Founded: 1996
United States
www.damcogroup.com/salesforce/
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Categories |
Categories |
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
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Field Service Management Features
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Work Order Features
Contract Management
Customer Database
Dispatch Management
Inventory Control
Job Management
Preventive Maintenance
Quotes / Estimates
Recurring Appointments
Routing
Scheduling
Task Management
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Integrations
Salesforce
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