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About

Transforming customer engagement with AI-driven speech recognition and voice authentication technology. We’ve spent the last 20 years empowering our partners’ success through collaboration. Our curiosity keeps us innovating for the next 20. Our flexible speech-enabling technology enables you to build a solution that fulfills all your customers’ demands, affordably and reliably. We do one thing, and we do it well. And that's speech-enabling your applications. Finally, deliver great voice automation and interactions. Whether short and simple commands, or conversational questions, LumenVox ASR and TTS is accurate and affordable, helping you improve efficiencies on both sides of the phone line. You’ll never repeat yourself again. We provide you with the utmost flexibility from a capabilities, deployment and monetization perspective. If you can think it, you can build it with LumenVox. Shorten your development to deployment time with our easy, intuitive technology and toolsets.

About

Vonage AI Studio is a low-code/no-code platform that enables developers and non-developers to create and deploy AI-driven conversational experiences across multiple channels, including voice, SMS, WhatsApp, and web chat. Its intuitive drag-and-drop interface allows users to design complex conversational flows without extensive coding knowledge. Key features include Natural Language Understanding (NLU) for interpreting user intent, Automatic Speech Recognition (ASR) for transcribing spoken language, and Text-to-Speech (TTS) capabilities for generating natural-sounding responses. The platform also offers integration with various APIs and services, facilitating seamless connections with existing business systems. Additionally, AI Studio provides real-time analytics and insights to monitor and optimize conversational performance. Replace robotic-sounding IVR trees with natural language speech recognition.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that want to transform customer engagement with AI-driven speech recognition and voice authentication solutions

Audience

Customer service managers looking for a tool to enhance customer engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.7 / 5
ease 4.7 / 5
features 4.7 / 5
design 4.5 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LumenVox
Founded: 2001
United States
www.lumenvox.com/

Company Information

Vonage AI Studio
Founded: 2001
United States
www.vonage.com/communications-apis/ai-studio/

Alternatives

Alternatives

Azure AI Speech

Azure AI Speech

Microsoft
Dialogflow

Dialogflow

Google
Synthflow

Synthflow

Synthflow.ai

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Speech Recognition Features

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Transcription Features

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Integrations

Avaya Aura
Chatterbox
Cisco AnyConnect
Five9
Fluents.ai
Johnni AI
Klearcom
Twilio
WhatsApp

Integrations

Avaya Aura
Chatterbox
Cisco AnyConnect
Five9
Fluents.ai
Johnni AI
Klearcom
Twilio
WhatsApp
Claim LumenVox and update features and information
Claim LumenVox and update features and information
Claim Vonage AI Studio and update features and information
Claim Vonage AI Studio and update features and information