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About

Loopon – AI-Powered Guest Experience Intelligence for Hospitality Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it. What Loopon Does Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights. Instead of manually reading thousands of reviews, hospitality teams get: - Real-time sentiment analysis - Automated theme detection - Performance benchmarking across properties - Guest journey insights - Operational trend tracking Loopon bridges the gap between guest feedback and operational decision-making.

About

See a decrease in front desk requests by more than 25%, save on brand quality audits by 56%, reduce long lines and wait times. See an improvement in your NPS by over 35%, while simultaneously increasing your RevPAR. Soar above the traditional 10% to over 60% engagement of your in-stay guests. Gain immediate knowledge of guest concerns and have the ability to respond in minutes, not days. Provide a customized guest experience by leveraging an always-expanding unique guest profile that enables granular micro-segmentation and targeting. Create revenue from within via up-selling, referrals to nearby activities, partner promotions, and in-stay transactions. VenueLytics is a comprehensive AI guest experience and data analytics platform that dramatically improves your guest engagement so that you are more profitable. Generate feedback from guests and instantly respond to both in-stay and online guest reviews.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Hospitality businesses (Hotels, Resorts, Restaurant Groups & Multi-Property Operators)

Audience

Companies searching for a solution to dramatically improve their guest engagement

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

€100 per hotel per month
Free Version
Free Trial

Pricing

$79.00/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Loopon
Founded: 2007
Sweden
www.loopon.com

Company Information

VenueLytics
Founded: 2015
United States
www.venuelytics.ai/

Alternatives

Alternatives

Ur Venue

Ur Venue

Venue Management Systems
SABA Chatbot

SABA Chatbot

SABA Hospitality

Categories

Categories

Reputation Management Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Venue Management Features

Attendee Management
Billing & Invoicing
Contract Management
Customer Management
Event Management
Food & Beverage Management
Multi-Facility
Reservations Management
Resource Booking
Sales Management
Staff Management

Integrations

ASI PMS
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Expedia
Facebook
Fork
Google
Infor POS
Junos Traffic Vision
Mews
OPERA Cloud PMS
Salesforce
Sirvoy
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE

Integrations

ASI PMS
Agoda
Amadeus Central Reservations System (CRS)
Booking.com
Clock PMS+
Expedia
Facebook
Fork
Google
Infor POS
Junos Traffic Vision
Mews
OPERA Cloud PMS
Salesforce
Sirvoy
Tripadvisor
WhatsApp
Yelp
apaleo
protel MICE
Claim Loopon and update features and information
Claim Loopon and update features and information
Claim VenueLytics and update features and information
Claim VenueLytics and update features and information