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About

LogMeIn Resolve is a modern unified endpoint management (UEM) and IT support platform designed to empower IT and MSP teams with flexible, secure, and scalable management tools. It combines remote monitoring and management, remote access, ticketing, automation, and AI-powered insights into a single, easy-to-use console. The platform enables proactive device management with patching, antivirus, alerting, and remote execution, helping ensure uptime and optimize performance. IT teams can deliver unattended remote support across Windows, Mac, and Android devices, resolving issues even when users are offline. Asset management features provide visibility into hardware and software inventory and license compliance. LogMeIn Resolve’s AI tools enhance efficiency by generating helpdesk ticket summaries and automating routine tasks.

About

SupremeViewer is a fast and secure remote access software that allows users to access and control their PCs remotely from anywhere in the world. The application is suitable for both large corporations, as well as small businesses and personal users. The free version of the software which is available for download on the company website is fully functional and without session time limitations. Once downloaded and started, the software offers two options: to install the application or just run it using "Run Only" mode. Both options are easy to use and does not require any additional configurations (only internet is required). The main advantage when the SupremeViewer is installed is that in this case the software is working as Windows Service and allows unattended access. This option is very suitable if the user needs to access the remote computer daily and there is no person on the other end to run the application.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

IT departments and managed service providers seeking an all-in-one, secure, and AI-enhanced unified endpoint management and IT support platform to improve operational efficiency and service delivery

Audience

Business professionals who want to access their computers remotely. IT professionals who want to remotely access others’ computers to provide support. Support teams and help desks who want on-demand access to computers with a simple session code.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$0
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.6 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 4.0 / 5
support 3.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/resolve

Company Information

SupremeViewer
Founded: 2023
United States
www.supremeviewer.com

Alternatives

Alternatives

SetMe

SetMe

Techinline
Distant Desktop

Distant Desktop

Distant Desktop Software
LiteManager

LiteManager

LiteManagerTeam
Thinfinity Workspace

Thinfinity Workspace

Cybele Software, Inc.

Categories

Categories

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Help Desk Features

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

IT Service Features

Contract Management
Incident Management
IT Asset Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM Features

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking Features

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

RMM Features

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Integrations

No info available.

Integrations

No info available.
Claim LogMeIn Resolve and update features and information
Claim LogMeIn Resolve and update features and information
Claim SupremeViewer and update features and information
Claim SupremeViewer and update features and information