LogMeIn Rescue vs. SupremeViewer Comparison


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About LogMeIn Rescue is a robust enterprise remote support solution designed to help IT teams and organizations deliver fast, secure, and scalable assistance to employees and customers. It supports seamless remote access across multiple platforms, including Windows, Mac, Linux, iOS, and Android, enabling technicians to resolve issues regardless of device or location. Rescue offers advanced security features like permission-based controls, PIN code validation, IP restrictions, and 256-bit AES encryption to protect sensitive data. The platform provides a centralized command center for easy IT administration, including session recording and real-time performance monitoring. Brand customization options allow enterprises to tailor the customer support experience. With over one billion remote sessions trusted worldwide, Rescue enhances efficiency and reduces resolution times.	About SupremeViewer is a fast and secure remote access software that allows users to access and control their PCs remotely from anywhere in the world. The application is suitable for both large corporations, as well as small businesses and personal users. The free version of the software which is available for download on the company website is fully functional and without session time limitations. Once downloaded and started, the software offers two options: to install the application or just run it using "Run Only" mode. Both options are easy to use and does not require any additional configurations (only internet is required). The main advantage when the SupremeViewer is installed is that in this case the software is working as Windows Service and allows unattended access. This option is very suitable if the user needs to access the remote computer daily and there is no person on the other end to run the application.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprise IT departments, managed service providers, and organizations requiring secure, scalable, multi-platform remote support to efficiently manage and resolve technical issues	Audience Business professionals who want to access their computers remotely. IT professionals who want to remotely access others’ computers to provide support. Support teams and help desks who want on-demand access to computers with a simple session code.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $108.25 per month Free Version Free Trial	Pricing $0 Free Version Free Trial
Reviews/Ratings Overall 4.7 / 5 ease 4.7 / 5 features 4.8 / 5 design 4.6 / 5 support 4.8 / 5 Read all reviews	Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 4.0 / 5 design 4.0 / 5 support 3.0 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information GoTo Founded: 2003 United States www.logmein.com/products/rescue	Company Information SupremeViewer Founded: 2023 United States www.supremeviewer.com
Alternatives Zoho Assist Zoho	Alternatives RemotePC
ISL Light Remote Desktop ISL Online	Distant Desktop Distant Desktop Software
ConnectWise ScreenConnect ConnectWise	LiteManager LiteManagerTeam
TeamViewer	Instant Housecall
N-able N‑central N-able View All	Thinfinity Workspace Cybele Software, Inc. View All
Categories Call Center Co-Browsing Help Desk ITSM Live Chat MSP Remote Desktop Remote Support Remote Video Support Remote Work RMM Screen Sharing	Categories Remote Desktop
Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Help Desk Features Alerts / Escalation Automated Routing Community Forums Customizable Branding Document Storage Email Integration Incident Management Interaction Tracking IT Asset Management Knowledge Base Known Issue Management Live Chat Multi-Channel Communication Multiple Brands / Products Network Monitoring Real-time Chat Self Service Portal Service Level Agreement (SLA) Management Ticket Management ITSM Features Asset Tracking Availability Management Change Management Configuration Management Contract/License Management Dashboard Incident Management Problem Management Project Management Release & Deployment Management Self Service Portal MSP Features Backup Management Billing & Invoicing CRM Dashboard Help Desk Issue Management Live Chat Patch Management Privileged Access Management (PAM) Project Management Remote Access Remote Systems Monitoring Scheduling Remote Support Features Diagnostic Tools File Transfer Live Chat Real-time Chat Remote Control Screen Sharing Session Recording Session Transfer Surveys & Feedback Remote Work Features Collaboration Credential Management Electronic Signature Employee Monitoring Live Chat Meeting Management Project Management Remote Access Remote Support Screen Sharing Softphone Task Management Time Zone Tracking Video Chat Web Conferencing	Remote Desktop Features Chat Cross-Platform Access File Transfer Group View Mobile Device Access Multi Monitor Support Record Remote Sessions Remote Print Remote Wake User Management
Integrations AuthPoint Blotout Campaign Monitor Cayzu ConnectWise Cybersecurity Management ConnectWise PSA Freshdesk Freshservice HaloPSA Incident IQ LiveChat Meltano OpenVoice Salesforce Service Cloud ServiceNow SolarWinds Service Desk SysAid Zendesk Show More Integrations View All 19 Integrations	Integrations AuthPoint Blotout Campaign Monitor Cayzu ConnectWise Cybersecurity Management ConnectWise PSA Freshdesk Freshservice HaloPSA Incident IQ LiveChat Meltano OpenVoice Salesforce Service Cloud ServiceNow SolarWinds Service Desk SysAid Zendesk Show More Integrations
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