OneHash ChatOneHash
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Related Products
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About
• Software solutions to meet all of your customer support, contact center, lead generation, and help desk needs.
• All-in-one omnichannel capabilities: Live chat, SMS text-to-chat, chatbots, Facebook messenger, email management, and VoIP call management, yet your team will receive one streamlined communication history.
• Tools/features include intelligent conversation routing, canned responses, KPI dashboards, contact center analytics, enterprise level reporting, conversion tracking, unified inbox, auto language translation, knowledge base management, automations and triggers, lead generation management, and more.
• Get the most out of your existing tools. Integrate with your CRM, CMS, knowledge base, social media and more.
• HIPAA, ADA and PCI compliant
• Quick, easy installation. No setup fees or contract.
• Free 30-day trial
• Free training and 24/7 Support
• #1 rated 7 years running as best live chat and SMS help desk platform
• #84 Inc. 500 fastest growing companies
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About
OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
LiveHelpNow provides omnichannel support solutions that give teams of any size the tools they need to drive an amazing customer experience.
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Audience
Marketing agencies and companies looking for a marketing solution for their market operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$21.00/month/user
Free Version
Free Trial
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Pricing
$27 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLiveHelpNow
Founded: 2003
United States
www.livehelpnow.net/
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Company InformationOneHash
Founded: 2020
United States
www.onehash.ai/chat
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Live Chat Features
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Help Desk Features
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
Incident Management
Interaction Tracking
IT Asset Management
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Issue Tracking Features
Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Facebook
Slack
Brevo
Freshdesk
GetResponse
Google Business Messages
Google Business Profile
HubSpot CRM
Insightly
Mailchimp
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Integrations
Facebook
Slack
Brevo
Freshdesk
GetResponse
Google Business Messages
Google Business Profile
HubSpot CRM
Insightly
Mailchimp
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