Libria

Libria

MSF&W
+
+

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About

Getting the right information to the right people within the right timeframe is a challenge. Libria software will simplify the time-consuming method of manually processing FOIA requests. Libria offers a comprehensive FOIA solution to manage the entire FOIA lifecycle: request capture, tracking, document gathering, correspondence, fulfillment, archival, and reporting. Constituents can submit their FOIA requests online through Libria's public-facing web portal. Quickly gather paper documents and electronic files with built-in scanning and import utilities. Permanently block sensitive information in response documents with easy-to-use redaction tools. Quickly send letters and emails with customizable templates and mail merge capability. Provide compiled response documents via email, a secure web portal, or hard copy.

About

GovQA’s Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind. Our patent-pending tools like in-line deflection which delivers detailed requested information before a request is submitted; powerful duplicate request flagging and linking; and tiered request processing all greatly reduce repetitive work, limit the opportunity for errors, and make it easy to collaborate with relevant parties. If you have a public records problem; we have a solution! The GovQA public records (FOIA) platform combines our proven knowledge base, rules engine, workflow, and payment technologies to provide a comprehensive Public Records Software Management System that works across all departments and is configured to your specific needs. Patent-pending deflection tools deliver requested information in-line and before a request is submitted.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations that need to process FOIA requests

Audience

Government agencies and companies interested in a solution to manage their security and operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3000 per year
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

MSF&W
Founded: 1991
United States
www.msfw.com/products/libria

Company Information

WebQA
Founded: 2000
United States
www.webqa.net

Alternatives

Alternatives

FOIAXpress

FOIAXpress

OPEXUS
Libria

Libria

MSF&W
Telerik Test Studio

Telerik Test Studio

Progress Software

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

No info available.

Integrations

No info available.
Claim Libria and update features and information
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