LibriaMSF&W
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Related Products
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About
Getting the right information to the right people within the right timeframe is a challenge. Libria software will simplify the time-consuming method of manually processing FOIA requests. Libria offers a comprehensive FOIA solution to manage the entire FOIA lifecycle: request capture, tracking, document gathering, correspondence, fulfillment, archival, and reporting. Constituents can submit their FOIA requests online through Libria's public-facing web portal. Quickly gather paper documents and electronic files with built-in scanning and import utilities. Permanently block sensitive information in response documents with easy-to-use redaction tools. Quickly send letters and emails with customizable templates and mail merge capability. Provide compiled response documents via email, a secure web portal, or hard copy.
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About
GovQA’s Public Records Request Management software handles more Freedom of Information Act (FOIA) requests for state and local government organizations than any other software provider of its kind. Our patent-pending tools like in-line deflection which delivers detailed requested information before a request is submitted; powerful duplicate request flagging and linking; and tiered request processing all greatly reduce repetitive work, limit the opportunity for errors, and make it easy to collaborate with relevant parties. If you have a public records problem; we have a solution! The GovQA public records (FOIA) platform combines our proven knowledge base, rules engine, workflow, and payment technologies to provide a comprehensive Public Records Software Management System that works across all departments and is configured to your specific needs. Patent-pending deflection tools deliver requested information in-line and before a request is submitted.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations that need to process FOIA requests
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Audience
Government agencies and companies interested in a solution to manage their security and operations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$3000 per year
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMSF&W
Founded: 1991
United States
www.msfw.com/products/libria
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Company InformationWebQA
Founded: 2000
United States
www.webqa.net
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Alternatives |
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Categories |
Categories |
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
No info available.
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Integrations
No info available.
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