Lessonflow

Lessonflow

Lessons Learned Solutions
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About

Lessonflow is a platform to standardize the way you collect, store, share and reuse lessons learned. Using Lessonflow to capture and share lessons learned can help reduce costs by allowing organizations to learn from past mistakes and successes, rather than repeating them. This leads to improved performance, enhanced work processes and better decision-making, resulting in cost savings and improved profitability. Lessonflow provides an intuitive and user-friendly interface that makes it easy for employees to use, with high levels of adoption and low implementation costs compared to other lessons learned software. Unlike a standard lessons learned database, Lessonflow is a lessons learned management system, giving a structured approach to capturing, organizing, and actioning lessons learned. It is a comprehensive system that not only stores the information in a database but also provides mechanisms for reviewing, sharing, and incorporating lessons learned into future projects.

About

Twig semantically analyzes your documentation, knowledge bases, and past support tickets. Answering complex customer questions and reducing costs by 30%. AI models are trained on publicly available data. Increase productivity and reduce variance in support quality. Twig is an AI layer that works on top of your existing customer support applications. Twig helps your support agents respond quickly to customers with better responses. We use the latest AI has to offer to make every support agent a superstar. AI scans through all your documentation, knowledge bases, support tickets, etc to provide a recommended response. Citations help you know that the response is accurate and increases trust. AI betters itself by learning from your agents. Improving agent productivity and keeping high-quality CSAT is critical to every CX organization. Brings higher minimum standards on response quality and helps agents notice potential risks in responses.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Automotive, Construction, Energy, Aerospace, Manufacturing, Pharma and Medical. In short, any organization that wants to see real results from effective lessons learned processes and systems.

Audience

Businesses and support agents seeking a tool to manage documentation, knowledge bases, and support tickets

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Lessons Learned Solutions
United Kingdom
lessonslearnedsolutions.com

Company Information

Twig
United States
www.twig.so/

Alternatives

LessonBridge

LessonBridge

Secutor Solutions

Alternatives

CornerThought

CornerThought

CornerThought Software
LearnSoftMax

LearnSoftMax

Anand Software and Training
OnCourse Lesson Planner

OnCourse Lesson Planner

OnCourse Systems
SuperSupport

SuperSupport

SuperAGI

Categories

Categories

Knowledge Management Features

Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal

Integrations

AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Salesforce
ServiceNow
Zendesk

Integrations

AI Agents Directory
Dash
Docusaurus
Docz
Dropbox Paper
Eclipse PHP
FuelPHP
GitBook
GitHub
Google Chrome
Salesforce
ServiceNow
Zendesk
Claim Lessonflow and update features and information
Claim Lessonflow and update features and information
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Claim Twig and update features and information