LessonflowLessons Learned Solutions
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PTC SKDPTC
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Related Products
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About
Lessonflow is a platform to standardize the way you collect, store, share and reuse lessons learned.
Using Lessonflow to capture and share lessons learned can help reduce costs by allowing organizations to learn from past mistakes and successes, rather than repeating them. This leads to improved performance, enhanced work processes and better decision-making, resulting in cost savings and improved profitability.
Lessonflow provides an intuitive and user-friendly interface that makes it easy for employees to use, with high levels of adoption and low implementation costs compared to other lessons learned software.
Unlike a standard lessons learned database, Lessonflow is a lessons learned management system, giving a structured approach to capturing, organizing, and actioning lessons learned. It is a comprehensive system that not only stores the information in a database but also provides mechanisms for reviewing, sharing, and incorporating lessons learned into future projects.
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About
Service businesses are plagued by ineffective and uncoordinated issue diagnostics, resulting in unnecessary technician dispatches or parts returns and a high rate of “no fault found". The PTC Service Knowledge and Diagnostics solution features connected interactive diagnostics that automates issue diagnostics and enables remote diagnostics of smart, connected products (SCP) with an intelligent knowledge base system. Get updated with PTC company news and learn more about Service Knowledge and Diagnostics (SKD)’s exciting new releases and vision for the future. Using PTC Service Knowledge and Diagnostics to improve service delivery in the automotive industry. Increased service call and dispatch avoidance by 20+ percent. Improved resolution time by 20-75 percent. Enabled real-time sharing of new solutions. Reduced diagnostic steps per call by 40 percent. Reduced service and warranty costs. Improved equipment up-time.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Automotive, Construction, Energy, Aerospace, Manufacturing, Pharma and Medical. In short, any organization that wants to see real results from effective lessons learned processes and systems.
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Audience
Knowledge Management solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLessons Learned Solutions
United Kingdom
lessonslearnedsolutions.com
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Company InformationPTC
Founded: 1984
United States
www.ptc.com/en/products/service-knowledge-diagnostics
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
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Integrations
No info available.
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Integrations
No info available.
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