SPLICE Dialog Suite

SPLICE Dialog Suite

SPLICE Software
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About

LeapXpert’s federated architecture enables seamless integration with powerful, business-critical applications. Using a mobile-first approach, users are able to conduct text and voice conversations through customers’ preferred channels, all within a secure and unified environment. Federation also allows adding features and functions that go beyond just messaging or voice, such as deep links with voice applications, message transformations, and media transcoding, chatbots that augment and amplify professionals in the conversation, and more. As instant messaging and communication further intertwine with daily life, the challenge of maintaining a separate business persona for business conversations grows. LeapXpert gives businesses a comprehensive view and full visibility of employee-customer communication without capturing employees’ private and personal messages.

About

Through the utilization of automated call, text, email, and voice first SPLICE Software support businesses in creating engaging and effective communication programs that integrate seamlessly with any pre-existing workflows. SPLICE’s patented Dialog Suite™ manages all your customer opt-ins to ensures that all your communications are legally compliant. From marketing messages and surveys to payment processing and reminders, SPLICE’s automated communications can add efficiency to any use case and can be applied to both inbound and outbound messaging. And with award-winning analytics tools, you can see for yourself the difference quality communication can make!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations searching for a business communication platform that provides full visibility into data from instant messaging channels

Audience

Insurance, Retail, Financial Services & Healthcare

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$24 per user per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LeapXpert
Founded: 2017
United States
www.leap.expert

Company Information

SPLICE Software
Founded: 2006
Canada
www.splicesoftware.com

Alternatives

Alternatives

Splice

Splice

Bending Spoons
Symphony

Symphony

Symphony Communication
SpliceCore

SpliceCore

Envisagenics
MapItRight

MapItRight

Custom Software, Inc.
SPLICE Dialog Suite

SPLICE Dialog Suite

SPLICE Software

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

SMS Marketing Features

2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Consent Management Platforms Features

Additional Users / Permissions
Automatic Cookie-Blocking
CCPA Compliance
CMS Integration
Cookie Crawling
Design/Branding Customization
Fingerprinting
GDPR Compliance
IAB Compliance
Reporting / Analytics
Responsive Design
Subdomains Compatibility
Tag Manager Integration
Whitelabel Solution

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SMS Survey Features

Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
Mass Texting
Message Personalization
MMS
Scheduled Messaging
Survey Builder
Template Management

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

Discord
Duck Creek Suite
EZLynx
LINE
Majesco
Microsoft Teams
Salesforce
Sapiens P&C
Signal
Slack
Telegram
WeChat
WhatsApp
iMessage

Integrations

Discord
Duck Creek Suite
EZLynx
LINE
Majesco
Microsoft Teams
Salesforce
Sapiens P&C
Signal
Slack
Telegram
WeChat
WhatsApp
iMessage
Claim LeapXpert and update features and information
Claim LeapXpert and update features and information
Claim SPLICE Dialog Suite and update features and information
Claim SPLICE Dialog Suite and update features and information