Related Products
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About
Our AI models are just as accurate as real people. We ran a pre-registered study to check whether we answered like human respondents. Run dozens of surveys before your competition agrees on the scope of their first one. Unlike other AI tools, our layered model enables us to put thick membranes between data streams. Your data is never shared with other clients. We connect the dots differently by combining behavioral science with AI. It can be calibrated to populations you wouldn’t reach otherwise. It is always available, unlike real people who send your surveys directly to their spam folder. AI is an insane opportunity for research agencies, yet it can be challenging to implement it properly. We strive to augment traditional research with AI in a timely and safe manner. We aim to replace 20 % of traditional surveys with real-time insights by 2030, saving billions in research costs and millions of hours of fieldwork globally each year.
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About
AI Text Analytics Software – Revolutionize Your VOC Analysis Turn 10,000 pieces of customer feedback into actionable insights — in just 5 minutes with 99% accuracy. SurveySensum’s AI-powered Text Analytics Software helps businesses automatically identify customer issues, sentiment, and emerging themes from open-ended feedback across channels like chat, emails, product reviews, social media, and call transcripts. Unlike traditional manual tagging tools, SurveySensum’s AI eliminates repetitive work and delivers high-accuracy, real-time insights — so you can make faster decisions and act on what matters most. The platform also allows you to refine and train the AI model with custom tags for better precision and control. Whether you're running NPS, CSAT, or Voice of Customer (VoC) programs, this tool helps CX, product, and marketing teams uncover key drivers of satisfaction and dissatisfaction — instantly.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Researchers interested in an AI solution to answer target group questions and surveys
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Audience
Mid to large-sized businesses, CX teams, product managers, and marketers who want to analyze high volumes of open-ended feedback (NPS, CSAT, chat, reviews, etc.) quickly and accurately using AI
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLakmoos
Czechia
lakmoos.com
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Company InformationSurveySensum
Founded: 2018
India
www.surveysensum.com
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Integrations
Freshchat
GraphQL
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
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Integrations
Freshchat
GraphQL
HubSpot CRM
HubSpot Customer Platform
Intercom
Microsoft Outlook
Salesforce
Slack
Stackreaction
WhatsApp
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