+
+

Related Products

  • Revaly
    7 Ratings
    Visit Website
  • Assembled
    232 Ratings
    Visit Website
  • CallTools
    492 Ratings
    Visit Website
  • Jotform
    7,635 Ratings
    Visit Website
  • kama DEI
    8 Ratings
    Visit Website
  • DialerAI
    5 Ratings
    Visit Website
  • Docket
    58 Ratings
    Visit Website
  • Orca Security
    493 Ratings
    Visit Website
  • DialedIn
    561 Ratings
    Visit Website
  • Level 6
    35 Ratings
    Visit Website

About

Our world-class dedicated customer support agents integrate flawlessly with your business and make you more money. Our skilled payment recovery specialists can help recover lost payments and reduce involuntary churn via emails, live chat, outbound calls, and other communication channels. Our dedicated customer support agents will manage your live chat, help desk, social media, and inbound calls, increasing your sales and customer satisfaction scores. Get a team of dedicated agents who will take charge of engaging with your shoppers to recover bounced customers and turn them into sales. Experience having your own team of 100% dedicated customer support agents who generate profit for your business. Increase your sales and conversion rates. Increase customer satisfaction. Provide 24/7 coverage in any language. Get 100% dedicated agents for your brand. Work with highly-trained agents that fit your brand.

About

Engage more, react less Empower your contact center to support customer conversations on any channel. From voice to messaging apps, equip your agents with one interface to increase productivity and deliver the support your customers expect. Keep customers proactively informed. Provide self-care capabilities. Transfer conversations with full context to live agents when required. Integrate virtual customer agents into customer service operations to manage routine enquiries, offer self-service, and provide 24x7 assistance. Build an IVR journey that lets customers seamlessly transfer to a messaging channel where they can self-serve and chat with agents at their convenience. Some enquiries require instant attention. Identify complex and high-priority customer issues and seamlessly pass them directly to agents. Interactions are never fixed to one channel. Easily elevate a chat conversation to a phone call or a browser-based video call for instant support.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies in search of a solution offering services to provide 24/7 support to customers

Audience

Contact centers that want to support customer conversations on any channel

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LTVPlus
United States
www.ltvplus.com

Company Information

Cisco
Founded: 1984
United States
cpaas.webex.com/products/webex-engage

Alternatives

Alternatives

LiveAgent

LiveAgent

Quality Unit
Equinox

Equinox

Equinox Agents
uContact

uContact

net2phone

Categories

Categories

Customer Service Features

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Integrations

Aircall
Gorgias
LiveChat
Re:amaze
Webex Campaign
Webex Connect
Webex Notify
Zendesk

Integrations

Aircall
Gorgias
LiveChat
Re:amaze
Webex Campaign
Webex Connect
Webex Notify
Zendesk
Claim LTVPlus and update features and information
Claim LTVPlus and update features and information
Claim Webex Engage and update features and information
Claim Webex Engage and update features and information