Spiceworks MSPSpiceworks
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Related Products
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About
LDAP Plus AD Help Desk Professional Tool is a powerful Active Directory & LDAP administration, reporting and help desk solution. This is a professional tool to manage accounts, assign permissions to users, lock/unlock users accounts and manage other network directory systems. This tool provides both LDAP and Active Directory reports that assist in both compliance (SOX, HIPAA) and management reporting.This tool provides help desk personals and administrators with an interface for single point of administration to manage both Active Directory and LDAP. LDAP Plus AD Help Desk Professional Tool provides a very simple windows like interface to generate both AD and LDAP reports which you can print or export to various formats (Excel, csv and LDIF). It also provides a very simple and easy wizard to schedule reports using windows scheduler or Linux cron.
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About
With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Admin and reporting solution for IT teams
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Audience
Businesses and organizations searching for a central hub solution for running a help desk
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$795 one-time payment
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationLDAPSoft
United States
ldapsoft.com/ldapplusad.html
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Company InformationSpiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/
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Categories |
Categories |
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IT Infrastructure Monitoring Features
Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring
MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
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Integrations
Active Directory
Innvikta
LDAP
ManageEngine Patch Manager Plus
Simplesat
ZIRO
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Integrations
Active Directory
Innvikta
LDAP
ManageEngine Patch Manager Plus
Simplesat
ZIRO
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