Spiceworks MSP

Spiceworks MSP

Spiceworks
+
+

Related Products

  • Cerberus FTP Server
    159 Ratings
    Visit Website
  • ManageEngine ADManager Plus
    613 Ratings
    Visit Website
  • Clearooms
    246 Ratings
    Visit Website
  • OrangeHRM Advanced
    327 Ratings
    Visit Website
  • ServoDesk
    25 Ratings
    Visit Website
  • Letsignit
    175 Ratings
    Visit Website
  • deskbird
    353 Ratings
    Visit Website
  • Curtain MonGuard Screen Watermark
    7 Ratings
    Visit Website
  • DeskTime
    955 Ratings
    Visit Website
  • ManageEngine ADSelfService Plus
    120 Ratings
    Visit Website

About

LDAP Plus AD Help Desk Professional Tool is a powerful Active Directory & LDAP administration, reporting and help desk solution. This is a professional tool to manage accounts, assign permissions to users, lock/unlock users accounts and manage other network directory systems. This tool provides both LDAP and Active Directory reports that assist in both compliance (SOX, HIPAA) and management reporting.This tool provides help desk personals and administrators with an interface for single point of administration to manage both Active Directory and LDAP. LDAP Plus AD Help Desk Professional Tool provides a very simple windows like interface to generate both AD and LDAP reports which you can print or export to various formats (Excel, csv and LDIF). It also provides a very simple and easy wizard to schedule reports using windows scheduler or Linux cron.

About

With a little know-how, you can make Spiceworks your mission control for all the networks you serve. Spiceworks allows you to collect network info from all your client sites (over secure HTTPS), then consolidate and manage it all from one single, convenient spot! After a quick setup in Spiceworks, each of your clients can have their very own custom user portal to submit help desk tickets, and they’ll all get funneled to your central Spiceworks installation. The multi-site help desk management capabilities provide each client with their own Active Directory authentication for security. You can also easily browse all your open help tickets in the same place, auto-assign tickets to your team based on client, create detailed reports, and more! IT’s on the go! Open, close, assign, and even respond to help desk tickets right from your mobile device, all with a few simple text commands. Now you can manage all client requests whether you’re onsite, at lunch, or even on the golf course!

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Admin and reporting solution for IT teams

Audience

Businesses and organizations searching for a central hub solution for running a help desk

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$795 one-time payment
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

LDAPSoft
United States
ldapsoft.com/ldapplusad.html

Company Information

Spiceworks
Founded: 2006
United States
www.spiceworks.com/free-managed-service-platform-software/

Alternatives

Alternatives

Atlassian Crowd

Atlassian Crowd

Atlassian
AD Browser

AD Browser

LDAPSoft

Categories

Categories

IT Infrastructure Monitoring Features

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

MSP Features

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Integrations

Active Directory
Innvikta
LDAP
ManageEngine Patch Manager Plus
Simplesat
ZIRO

Integrations

Active Directory
Innvikta
LDAP
ManageEngine Patch Manager Plus
Simplesat
ZIRO
Claim LDAP Plus AD Help Desk Professional Tool and update features and information
Claim LDAP Plus AD Help Desk Professional Tool and update features and information
Claim Spiceworks MSP and update features and information
Claim Spiceworks MSP and update features and information