Kore.ai vs. OneTone.ai Comparison


Kore.ai	OneTone.ai	+	+
Learn More Update Features	Learn More Update Features	Add To Compare	Add To Compare


		Related Products Vertex AI Build, deploy, and scale machine learning (ML) models faster, with fully managed ML tools for any use case. Through Vertex AI Workbench, Vertex AI is natively integrated with BigQuery, Dataproc, and Spark. You can use BigQuery ML to create and execute machine learning models in BigQuery using standard SQL queries on existing business intelligence tools and spreadsheets, or you can export datasets from BigQuery directly into Vertex AI Workbench and run your models from there. Use Vertex Data Labeling to generate highly accurate labels for your data collection. Vertex AI Agent Builder enables developers to create and deploy enterprise-grade generative AI applications. It offers both no-code and code-first approaches, allowing users to build AI agents using natural language instructions or by leveraging frameworks like LangChain and LlamaIndex. 827 Ratings Visit Website Enterprise Bot Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity. 23 Ratings Visit Website Forethought Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. 164 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 7,635 Ratings Visit Website Podium Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales. 2,094 Ratings StackAI StackAI is an enterprise AI automation platform to build end-to-end internal tools and processes with AI agents in a fully compliant and secure way. Designed for large organizations, it enables teams to automate complex workflows across operations, compliance, finance, IT, and support without heavy engineering. With StackAI you can: • Connect knowledge bases (SharePoint, Confluence, Notion, Google Drive, databases) with versioning, citations, and access controls. • Deploy AI agents as chat assistants, advanced forms, or APIs integrated into Slack, Teams, Salesforce, HubSpot, or ServiceNow. • Govern usage with enterprise security: SSO (Okta, Azure AD, Google), RBAC, audit logs, PII masking, data residency, and cost controls. • Route across OpenAI, Anthropic, Google, or local LLMs with guardrails, evaluations, and testing. • Start fast with templates for Contract Analyzer, Support Desk, RFP Response, Investment Memo Generator, and more. 49 Ratings Visit Website Assembled Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast and flexible support operations. Built for scale, we help teams automate over 50% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Orchestrate every chat, email, or call, balancing workloads between human and AI agents in real time — without sacrificing quality or control. Trusted by Stripe, Canva, and Robinhood, Assembled transforms support from a cost center into a strategic advantage. Our Workforce and Vendor Management tools connect forecasting, scheduling, and performance for smarter staffing decisions. AI Agents automate conversations across channels with your workflows and brand voice. AI Copilot empowers agents with real-time guidance, suggested replies, and one-click actions for faster, higher-quality resolutions. 233 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. No-code customization and a modular design make it easy to keep key resources, knowledge, and organizational culture in the spotlight. Smart, integrated search empowers employees to spend less time searching for information, and more time making progress toward goals. A dynamic company directory and rich employee profiles make colleagues across the world feel like they’re right across the hall. With customizable iOS and Android mobile apps, Slack and Microsoft Teams integrations, and an intuitive design employees love, Haystack brings an outstanding digital employee experience to your entire workforce, no matter where their work takes them. 256 Ratings Visit Website LM-Kit.NET LM-Kit.NET is a cutting-edge, high-level inference SDK designed specifically to bring the advanced capabilities of Large Language Models (LLM) into the C# ecosystem. Tailored for developers working within .NET, LM-Kit.NET provides a comprehensive suite of powerful Generative AI tools, making it easier than ever to integrate AI-driven functionality into your applications. The SDK is versatile, offering specialized AI features that cater to a variety of industries. These include text completion, Natural Language Processing (NLP), content retrieval, text summarization, text enhancement, language translation, and much more. Whether you are looking to enhance user interaction, automate content creation, or build intelligent data retrieval systems, LM-Kit.NET offers the flexibility and performance needed to accelerate your project. 24 Ratings Visit Website Hostinger Start your online journey with fast and secure web hosting that enables you to take the Internet by storm. At Hostinger, you can choose from various web hosting-related services that include Domain Registration, Cloud Hosting, Email Hosting, SSL Certificate, and LiteSpeed Servers. Choose Hostinger if you are looking for: 🚀 Easy-to-use custom hPanel 🚀 24/7 professional Live Chat support 🚀 4x Faster WordPress hosting 🚀 99.9% Uptime guarantee   🚀 Affordable prices 62,782 Ratings Visit Website
About Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.	About Hypergrowth companies such as Bonami, Twisto, Expan.do, Sanasport and many others are using OneTone.ai Automated Supervisor to monitor 100% of their customer communications and to identify issues leading to customer & revenue losses. OneTone.ai Automated Supervisor is an AI-powered tool for Customer Support & QA Leaders, which automates quality supervision of all written customer communications. By using OneTone.ai you can: - Save 25%-50% of your CS & QA Leaders and Supervisors time. - Compare qualities of your agents in a minute based on real-time data from 100% of their conversations. - Replace manual reviewing and improving (feed-backs) of your customer support agents by automated AI solution. - Get a quality comparison of all your multi-language agents. OneTone.ai monitors issues such as: - Missing CTA (Call-To-Action, e.g. not added link to the product, no solution provided, etc.) - Negative tone, Vulgar words, Arguing, Spelling mistakes, Company Code mistakes
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprises and organizations across industries seeking AI-powered automation, customer experience solutions, and process optimization through conversational AI and no-code development platforms	Audience Companies interested in an AI customer service solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Kore.ai Founded: 2014 United States kore.ai	Company Information OneTone.ai Founded: 2021 United States onetone.ai/
Alternatives Enterprise Bot	Alternatives Sierra Sierra.ai
kama DEI kama.ai	SIA
IBM watsonx Assistant IBM	Helply
Yellow.ai Bitonic Technology Labs	Mando AI
Automation Anywhere View All	Forethought View All
Categories Agentic AI Agentic Process Automation AI Agent Builders AI Agents AI Assistants AI Automation AI Customer Service AI Orchestration AI Productivity AI Tools AI Voice Agents AI Workspaces Artificial Intelligence Conversation Intelligence Conversational AI Conversational Support Customer Experience Employee Experience Enterprise Search Generative AI Live Chat Retrieval-Augmented Generation (RAG) Voice Bot Workflow Automation	Categories AI Customer Service
Show More Features Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant
Integrations BambooHR Bitly Confluence Dialogflow Dimension Labs Drift Freshservice Genesys Cloud EX Google Maps HERE HubSpot Service Hub Jira NiCE CXone Mpower Operata Salesforce Shopify Stripe Twilio Unblu Zendesk Show More Integrations View All 32 Integrations	Integrations BambooHR Bitly Confluence Dialogflow Dimension Labs Drift Freshservice Genesys Cloud EX Google Maps HERE HubSpot Service Hub Jira NiCE CXone Mpower Operata Salesforce Shopify Stripe Twilio Unblu Zendesk Show More Integrations
Claim Kore.ai and update features and information Claim Kore.ai and update features and information	Claim OneTone.ai and update features and information Claim OneTone.ai and update features and information