Kore.ai vs. Max.AI Comparison


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Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels 61 Ratings Visit Website Haystack Haystack is a modern, easy-to-use intranet that connects everyone in your organization to the people, information, and resources they need to thrive. Automated multi-channel delivery ensures your most important messages cut through the noise and reach everyone at the right place and the right time. 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About Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio.	About Max.AI is a low-code/no-code platform developed by ZS that enables the creation of autonomous AI agents at scale. Designed to be cloud-agnostic, it offers enterprise-grade development tools and pre-built use cases, enhancing agility to meet diverse business needs. Max.AI facilitates the rapid development and deployment of domain-specific generative AI applications by integrating fine-tuned large language models with traditional machine learning models and proprietary data. Available on AWS and Azure marketplaces, Max.AI can be deployed directly into client environments, ensuring flexibility and scalability. Its core technology innovations include hybrid cloud support, model-agnostic architecture, and just-in-time, software-defined analytics infrastructure, all aimed at accelerating AI development and deployment across various industries.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Enterprises and organizations across industries seeking AI-powered automation, customer experience solutions, and process optimization through conversational AI and no-code development platforms	Audience Businesses across various industries interested in a tool to leverage AI capabilities to drive better decision-making and improve operational efficiency
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Kore.ai Founded: 2014 United States kore.ai	Company Information ZS Founded: 1983 United States www.zs.com/solutions/artificial-intelligence-and-analytics/max-ai
Alternatives Enterprise Bot	Alternatives Langflow
kama DEI kama.ai	Kore.ai
IBM watsonx Assistant IBM	Airia
Yellow.ai Bitonic Technology Labs	SuperAGI SuperCoder SuperAGI
Dialogflow Google View All	Agno View All
Categories Agentic Process Automation AI Agent Builders AI Agents AI Assistants AI Automation AI Customer Service AI Productivity AI Tools AI Voice Agents Artificial Intelligence Conversation Intelligence Conversational AI Conversational Support Customer Experience Employee Experience Enterprise Search Live Chat Retrieval-Augmented Generation (RAG) Voice Bot	Categories AI Agent Builders AI Agents Healthcare AI
Show More Features Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant
Integrations AWS Marketplace Azure OpenAI Service BambooHR Confluence Dialogflow Dimension Labs Freshservice Genesys Cloud CX HERE HubSpot CRM HubSpot Service Hub Intercom Jira Microsoft Azure NICE CXone Mpower OpenAI Stripe Value Innovation Labs Enterprise HRMS Value Innovation Labs Marketing Automation Platform Zendesk Show More Integrations View All 31 Integrations	Integrations AWS Marketplace Azure OpenAI Service BambooHR Confluence Dialogflow Dimension Labs Freshservice Genesys Cloud CX HERE HubSpot CRM HubSpot Service Hub Intercom Jira Microsoft Azure NICE CXone Mpower OpenAI Stripe Value Innovation Labs Enterprise HRMS Value Innovation Labs Marketing Automation Platform Zendesk Show More Integrations View All 2 Integrations
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