Related Products
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About
An AI knowledge management platform created by CX experts with 10+ years of experience in omnichannel customer service. Great customer experience is no longer a differentiator — It’s a must. When every conversation matters – Knowmax ensures seamless customer interactions with guides and self-care assistance across touch points. Empower support advisors and customers with AI backed knowledge management system. Semantic Search helps improve the findability of information, reduces time to access right information and ensures accurate resolution in the first contact. Ensuring harmony in the information going to the customer from assisted and digital Channels, else experience goes for a toss. Empowering your Champions with the right tools which helps them to take the next best action within a few clicks while solving customer’s query.
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About
Join the ranks of organizations worldwide that trust XWiki, the leader in professional and collaborative open-source solutions. By centralizing knowledge and reducing reliance on time-consuming information silos, XWiki ensures seamless access to essential data, even when key employees leave. This not only improves efficiency but also significantly reduces training and operational costs.
XWiki's flexible architecture supports organizations of all sizes and industries, providing a scalable solution that adapts to your unique needs.
XWiki stands out as an invaluable tool that helps businesses achieve their goals by fostering collaboration, reducing costs, and safeguarding knowledge continuity. Discover how XWiki can transform your organization's approach to knowledge management and collaboration. Achieve your goals more efficiently with XWiki’s tailored services, and enhance your collaborative culture with our ready-to-use cloud solutions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Telecom, banking and insurance companies in need of an AI knowledge management platform
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Audience
Companies of all sizes, including enterprises, that need a knowledge base, an intranet or a wiki.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$10.00/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKnowmax
Founded: 2017
India
www.knowmax.ai
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Company InformationXWiki
Founded: 2004
France
www.xwiki.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Collaboration Features
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing
Content Management Features
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
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Integrations
Ameyo by Exotel
Collabora Office
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Matomo
ONLYOFFICE Docs
Salesforce
Talkdesk
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Integrations
Ameyo by Exotel
Collabora Office
Freshchat
Freshdesk
Genesys Cloud CX
Google Chrome
Matomo
ONLYOFFICE Docs
Salesforce
Talkdesk
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