Knowlarity

Knowlarity

Knowlarity Communications Pvt. Ltd.
+
+

Related Products

  • Squaretalk
    195 Ratings
    Visit Website
  • VirtualPBX
    143 Ratings
    Visit Website
  • Phone.com
    5 Ratings
    Visit Website
  • CallShaper
    25 Ratings
    Visit Website
  • CallTrackingMetrics
    845 Ratings
    Visit Website
  • RingCentral RingEX
    2,922 Ratings
    Visit Website
  • iPlum
    8,991 Ratings
    Visit Website
  • 800.com
    1,595 Ratings
    Visit Website
  • Convoso
    688 Ratings
    Visit Website
  • Dialfire
    23 Ratings
    Visit Website

About

AI-enabled Cloud Telephony Solutions & Deep Insights. Automate communication, bring operations online and handle the large volume of call inflow. Use Automated Outbound Solutions to reach out to students and parents. Conduct surveys and collect important data with just a missed call. Use Automated Outbound Solutions to reach out to your customers. Use IVR and hosted call center solutions for verification and reducing COD cancellations and operational costs. Offer assistance to your patients 24x7 with our hosted call center solutions. Save customers' time by coupling IVR with ASR allowing them to reach the concerned person in half the time, especially during emergencies and send them regular updates. Collect customer data for your marketing campaigns with missed call solutions and handle large call volume with Smart IVR. Reach out to your customers with important updates with our automated outbound solutions.

About

VCC Live is an Enterprise Cloud Contact Center software provider that for more than 10 years has been consolidating its presence internationally as a reliable business solution for companies dealing with wide-range customer communications through a variety of channels, including Phone, SMS, Email, Webchat, and Social media. Know more about our solution: https://vcc.live/

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Enterprises, SMEs, Startups

Audience

Teleshop, Microloan, BPOs, Fintechs, Logistics, Insurance, Healthcare, Ecommerce, Banking.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$45 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Knowlarity Communications Pvt. Ltd.
Founded: 2009
India
knowlarity.com

Company Information

VCC Live
Founded: 1999
Hungary
vcc.live

Alternatives

ID Cloud

ID Cloud

Teckinfo Solutions

Alternatives

RingCentral RingCX

RingCentral RingCX

RingCentral
Alohaa

Alohaa

Alohaa.ai

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business VoIP Features

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Tracking Features

Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
CRM
IVR / Voice Recognition
Keyword Tracking

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Business Phone Systems Features

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording Features

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Email Management Features

Data Recovery
Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Pipedrive
Salesforce
Focus X
Freshsales
Gnani Bot Builder Platform
HubSpot CRM
HubSpot Customer Platform
Kylas
LeadSquared
LifeLinkr
Meritto
Microsoft Dynamics 365
Nimble
OneHash CRM
Quickwork
Salesforce Marketing Cloud
Sugar Sell
Vitrify IVF Software
Vtiger CRM
Zendesk

Integrations

Pipedrive
Salesforce
Focus X
Freshsales
Gnani Bot Builder Platform
HubSpot CRM
HubSpot Customer Platform
Kylas
LeadSquared
LifeLinkr
Meritto
Microsoft Dynamics 365
Nimble
OneHash CRM
Quickwork
Salesforce Marketing Cloud
Sugar Sell
Vitrify IVF Software
Vtiger CRM
Zendesk
Claim Knowlarity and update features and information
Claim Knowlarity and update features and information
Claim VCC Live and update features and information
Claim VCC Live and update features and information