Know Your TeamKnow Your Company
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Stella ConnectMedallia
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Related Products
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About
Create a culture of feedback and continuous improvement with Performance Feedback, our performance review alternative. Reviews are for books, movies, and restaurants. Reviews are not for people. The concept of “performance reviews” has always felt odd to you. Too sterile, too time-consuming, too one-time reliant, too bloated, too focused on evaluating people rather than supporting and growing your team. You’re ready for a better way. We’ve created a tool and methodology for creating a culture of honest feedback in your team, so you can enable the highest level of performance in your team. Positive and helpful interaction is at the core of effective teamwork and performance. When your team member is willing to tell you, to your face, objectively and kindly, what could be better — that’s when performance improves. High-quality team interactions lead to high team performance.
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About
Keep your customer service agents engaged from anywhere. Create a motivated and engaged work-from-anywhere team that brings a human touch to every customer interaction. With teams removed from the contact center floor, Stella Connect allows you to ensure high-quality customer interactions and coach agents from anywhere. Stella Connect drives agent engagement and performance for work-from-anywhere customer service teams. Customer service agents deal with surprises every day, but their performance should never be one of them. Keep work-from-anywhere teams connected through role-specific dashboards, transparent feedback, and personalized coaching. Negative feedback does happen, but with Medallia’s Agent Connect you can give agents the chance to self-correct and proactively reach out for help. Put agent’s in the driver’s seat with real-time transparency.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
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Audience
Employee Engagement solution for HR teams
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Audience
Companies with distributed customer service agents
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$100 one-time payment
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKnow Your Company
United States
knowyourteam.com
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Company InformationMedallia
Founded: 2001
United States
stellaconnect.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Employee Engagement Features
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
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Employee Engagement Features
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
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Integrations
Blotout
Dixa
Enterpret
Meltano
Pandium
Pathlight
Topbox
Zoho Directory
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Integrations
Blotout
Dixa
Enterpret
Meltano
Pandium
Pathlight
Topbox
Zoho Directory
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