Related Products
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About
Knidal is a no-code platform designed to help businesses and creators build AI-ready knowledge applications effortlessly. Deliver multimedia-rich content—text, images, videos, and more—across web, mobile, and digital channels with seamless accessibility. Whether your users are on land, in the air, or at sea, Knidal ensures consistent, reliable knowledge delivery anytime, anywhere.
Our platform features instant search capabilities, drag-and-drop content management, offline support, and API integrations, making it ideal for creating branded apps without the need for coding expertise. With robust access controls, you can publish private or public content tailored to your audience. Knidal also enables businesses to integrate their knowledge into AI systems using accurate, API-driven knowledge graphs.
Empower your team or customers with next-generation knowledge applications. Start building today and redefine how knowledge is accessed and delivered!
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About
Increase agent efficiency and enable effortless self-service by gathering and sharing relevant and up-to-date knowledge. Streamline support activities and strengthen customer loyalty by delivering the latest product and service information consistently across multiple channels with the SAP Knowledge Central solution by NICE. Convenient self-services through self-service portals, search engines, communities, and other channels. Contextual knowledge support for customer service agents. Built-in reporting to help identify key customer behaviors and search trends. Integration with SAP Service Cloud, enabling fast resolutions. Improve customer satisfaction by providing the right information when and where they need it. Create search-engine optimized content to provide the fastest access to the right information. Increase customer service efficiency by reducing contact volumes. Resolve customer issues faster with intelligent, contextual knowledge management.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
1. Home Appliance Manufacturers • For creating interactive user manuals and troubleshooting guides. 2. Electronics and Consumer Goods Companies • Delivering always-updated product documentation and usage guides. 3. Correctional Corporations • Ensuring secure, always-available knowledge systems for critical operations. 4. Shipping and Maritime Companies • Providing offline-ready operational guides and training materials for crews. 5. Aerospace and Aviation Firms • Delivering maintenance manuals and flight crew instructions in offline scenarios. 6. Automotive Manufacturers • Enabling digital service manuals and training tools for dealers and repair centers. 7. Heavy Equipment and Machinery Companies • Managing technical documentation for operators and service teams. 8. Energy and Utilities Providers • Offering knowledge systems for remote locations like oil rigs or wind farms.
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Audience
Teams and companies seeking a knowledge management solution to support their contact center agents
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$25000 per module per year
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKnidal
Founded: 2024
United States
www.knidal.com
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Company InformationSAP
Founded: 1972
Germany
www.sap.com/products/knowledge-management.html
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Categories |
Categories |
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Integrations
MindTouch
SAP Joule
SAP Service Cloud
SAP Store
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