Kizen vs. Zoho CRM Plus Comparison


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About Faster, Smarter Growth. Kizen helps companies grow faster and work smarter by leveraging cutting-edge technologies like intelligent automation, digital assistants, big data, and AI. Our next-gen software platform with Zoe, the world’s smartest digital business assistant, supercharges productivity and accelerates profitable growth for marketing, sales and experience teams across the globe, enabling seamless personalization at scale.	About Your customers deserve a better experience. Zoho CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates. Engage with customers across multiple channels at each stage of the lifecycle. Get the right context across different media and stay notified in real-time. Manage conversations with multiple teams in one single thread. Better customer experience begins with aligning all your teams and making sure they keep customers at the center of whatever they do. Zoho CRM Plus unifies your marketing, sales, and support teams and provides them with the proper toolset so they can do just that. Work intelligently across all of your teams using Zia, Zoho's AI-based voice assistant. From predicting business trends, to suggesting the best time to contact a customer, to finding email and ticket sentiments and to providing intelligent business dashboards.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Marketing and sales teams that want to personalize the customer experience	Audience Companies that need a unified customer experience platform
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $60.00 per user per month Free Version Free Trial
Reviews/Ratings Overall 5.0 / 5 ease 5.0 / 5 features 5.0 / 5 design 5.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Kizen Founded: 2018 United States kizen.com	Company Information Zoho Founded: 1996 India www.zoho.com/crm/crmplus
Alternatives Pipedrive	Alternatives Act!
Salesforce Marketing Cloud Account Engagement Salesforce	BlueCamroo BlueCamroo Inc.
MoEngage	1CRM 1CRM Systems Corp.
Totango	Sogolytics
Comarch Loyalty Marketing Platform Comarch View All	Zoho Desk Zoho View All
Categories Business Intelligence CRM Customer Experience Customer Revenue Optimization (CRO) Email Marketing Experience Management Lead Scoring Marketing Automation Personalization Sales Sales Enablement	Categories Customer Engagement Customer Experience Customer Loyalty Experience Management
Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Show More Features Business Intelligence Features Ad Hoc Reports Benchmarking Budgeting & Forecasting Dashboard Data Analysis Key Performance Indicators Natural Language Generation (NLG) Performance Metrics Predictive Analytics Profitability Analysis Strategic Planning Trend / Problem Indicators Visual Analytics CRM Features Calendar/Reminder System Call Logging Document Storage Email Marketing Internal Chat Integration Lead Scoring Marketing Automation Integration Mobile Access Quotes / Proposals Segmentation Social Media Integration Task Management Territory Management Email Marketing Features A/B Testing Artificial Intelligence Auto-Responders CAN SPAM Compliance Customer Surveys Drip Campaigns Dynamic Content Event Triggered Email Image Library Landing Pages/Web Forms Mailing List Management Mobile Optimized Emails Reporting/Analytics Subscriber Management Template Management WYSIWYG Email Editor Marketing Automation Features A/B Testing Analytics / ROI Tracking Artificial Intelligence Content / Blogging Platform Customizable CTAs Drip Campaigns Dynamic Content Landing Pages / Web Forms Lead Scoring Sales Intelligence Search Marketing Segmentation Social Marketing Website Visitor Tracking Personalization Features A/B Testing Abandoned Cart Saver Account Based Marketing Behavioral Targeting Campaign Segmentation Content Analytics Contextual Targeting Customer Profiles Experience Management Recommendation Engine Website Personalization Sales Enablement Features Collaboration Contact Management Content Management Document Management Goals / Quota Management Lead Management Meeting Management Performance Management Presentation Management Proposal Management Territory Management Training Management	Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Show More Features Customer Engagement Features Analytics Churn Management Communication Management Community Management Content Syndication Feedback Collection Gamification Live Chat Video Content Customer Loyalty Features Corporate Memberships CRM Customer Activity Tracking Discount Management Gift Card System Loyalty Card System Member Portal Membership Management No-Card Loyalty System Referral Tracking Rewards Management
Integrations Dropbox Microsoft Outlook Slack Zapier Asana Cal ID DataFisher Google Ads HubSpot Customer Platform Konnectify LinkedIn Sales Navigator Mailchimp MeetMinutes MuleSoft Anypoint Platform Oki-Toki QuickBooks Online QuickBooks Online Advanced Reply Data VOGSY Zoho SalesIQ Show More Integrations View All 45 Integrations	Integrations Dropbox Microsoft Outlook Slack Zapier Asana Cal ID DataFisher Google Ads HubSpot Customer Platform Konnectify LinkedIn Sales Navigator Mailchimp MeetMinutes MuleSoft Anypoint Platform Oki-Toki QuickBooks Online QuickBooks Online Advanced Reply Data VOGSY Zoho SalesIQ Show More Integrations View All 48 Integrations
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