ServiceDesk Plus MSPManageEngine
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Related Products
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About
AssetControl Cloud is a powerful, cloud-based asset management platform designed to help businesses track, manage, and maintain physical and digital assets with ease. It supports multi-tenant setups, making it ideal for organizations managing multiple clients or departments. With flexible asset tracking, check-in/check-out systems, and detailed reporting, it streamlines operations and ensures accountability. The platform offers robust subscription management with Stripe integration, allowing businesses to handle payments and trials seamlessly. Its scalable infrastructure supports enterprises of all sizes, providing role-based permissions, real-time updates, and customizable plans to fit any need. AssetControl Cloud also includes advanced location and area management, enabling users to organise assets effectively.
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About
ServiceDesk Plus MSP is a web-based, full-fledged ITSM suite designed specifically for managed service providers. This all-in-one ITSM solution delivers a comprehensive help desk, service desk, account management, asset management, remote controls, and advanced reporting in a multi-tenant architecture with robust data segregation. It empowers service providers to offer services and support to multiple clients with centralized controls. Managing a number of accounts can be challenging without a tool to process and organize tasks for each account separately. It is easy to mix up contacts or services, miss SLAs, or simply not have enough time to finish all the necessary tasks when handling multiple companies. With account management, these mix ups and delays can be overcome. MSPs face the unique challenge of providing IT services to organizations that have multiple contacts, service level agreements, and work processes.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies of all sizes seeking a tool to keep track of keys and equipment
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Audience
Managed service providers seeking a solution to manage their operations and services
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
£50/per 1000 assets
Free Version
Free Trial
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Pricing
$1445 per year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKeyTracker
United Kingdom
assetcontrol.cloud
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Company InformationManageEngine
Founded: 1996
India
www.manageengine.com/products/service-desk-msp/
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Alternatives |
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Categories |
Categories |
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Key Tracking Features
Access Controls/Permissions
Alerts/Notifications
Audit Trail
Barcoding / RFID
Check-in / Check-out
Key Holder Management
Lock Management
Master Key Management
Overdue Tracking
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ITSM Features
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
MSP Features
Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling
Professional Services Automation Features
Billing & Invoicing
Client Portal
Collaboration Tools
CRM
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking
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Integrations
OverSOC
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