Key Lime Labs Competitive InsightsKey Lime Interactive
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Related Products
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About
Competitive Insights is a product of Key Lime Labs, the innovation arm of leading UX insights and design research firm, Key Lime Interactive. Our mission is to accelerate brands by making it easy to uncover human insights. The first mobile UX competitive analysis platform of its kind. Be alongside other enterprises that trust our insights platform. Experts share UX pro-tips on how to create world class experiences using VR/AR, extended reality, smart tech, and voice interfaces. Use our free quarterly Q&A sessions to help you tackle your biggest emtech design challenges. Find out more about our interactive journey mapping tool that makes it easy as 1-2-3 to build critical user journeys and end-to-end CX journeys. Because journeys should always be fresh and easy. When one click gets you a full mobile UX competitive analysis, you get to kick back and relax. Solving digital business challenges for global brands, and making products easier and more fun to use since 2009.
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About
Smaply is the leading platform for journey management, empowering teams to design, manage, and scale customer journeys across organizations. Built for those who put customers at the heart of their operations, Smaply offers robust tools to visualize journey maps and personas, enabling clear alignment and shared understanding across departments.
Getting started has never been easier – no more fear of the blank page! With Smaply AI you can create a journey map in minutes, while still being 100% in control every step of the way.
With Smaply’s journey management functionality, you can create structured journey hierarchies, maintain consistency across touchpoints, and manage journeys as dynamic, living assets. The platform supports centralized governance while offering flexibility, making it ideal for scaling CX initiatives in complex organizations.
One of Smaply’s key strengths is its rich ecosystem of integrations, such as Google Analytics, Microsoft 365, Jira any many more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Brands looking for a mobile UX competitive analytics platform to easily discover human insights
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Audience
Small teams who are starting out with customer journey mapping, large organizations that want to scale their journey management across the organization
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
€390.00/year
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationKey Lime Interactive
Founded: 2009
United States
labs.keylimeinteractive.com/ci-about
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Company InformationSmaply
Founded: 2012
Austria
www.smaply.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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UX Features
Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research
Business Process Management Features
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Customer Data Platforms (CDP) Features
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Journey Mapping Tools Features
Action Management
Attribution Modeling
Behavioral Analytics
Collaboration
Customer Profiles
Data Import / Export
Predictive Analytics
Surveys & Feedback
Templates
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
Experience Management Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Personalization Features
A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization
Product Analytics Features
Attribution
Automatic Data Capture
Churn Reporting
Customer Feedback Collection
Customer Guidance
Customer Journey Analytics
Data Export
Data History Retention
Data Labeling
Product Engagement Scoring
Real-Time Data Analysis
Touchpoint Analytics
User Segmentation
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Integrations
Asana
Azure DevOps
Figma
Google Analytics
Google Cloud Operations Suite
Jira
Linear
Microsoft 365
Microsoft OneDrive
Microsoft SharePoint
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Integrations
Asana
Azure DevOps
Figma
Google Analytics
Google Cloud Operations Suite
Jira
Linear
Microsoft 365
Microsoft OneDrive
Microsoft SharePoint
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