+
+

Related Products

  • Qminder
    329 Ratings
    Visit Website
  • TablesReady
    83 Ratings
    Visit Website
  • Qmatic Experience Cloud
    Visit Website
  • Square POS
    764,051 Ratings
    Visit Website
  • AgeChecker.Net
    Visit Website
  • WinningBidder.com
    136 Ratings
    Visit Website
  • CallTools
    457 Ratings
    Visit Website
  • ActiveBatch Workload Automation
    349 Ratings
    Visit Website
  • Quant
    86 Ratings
    Visit Website
  • Signalmash
    1 Rating
    Visit Website

About

Shoppers hate to queue. Extensive research proves that queuing at the checkout is the number one cause of customer dissatisfaction in retailing. Conversely, short queues – and critically, the expectation of short checkout queues – are key ways to build customer loyalty and encourage spending. Queue management is about making the most effective use of checkout and customer service staff to improve customer satisfaction and profitability. With competition from online retail only increasing, it is vital that bricks and mortar grocers offer the very best in-store experience possible. Our experience of operating queue management systems in thousands of supermarkets all over the world has shown that reducing the waiting times for customers at checkout can have a number of other positive effects on the business. When customers know that they are going to be served quickly and easily; they are more inclined to visit a store in the first place and more likely to spend time browsing items.

About

Decrease customer wait times, improve waiting line management, and increase revenues with Wavetec’s enterprise Queue Management Solutions. Wavetec’s customer experience solutions are based on the Wavesphere Philosophy – ORGANIZE, ENGAGE & MEASURE waiting times and statistics from disconnected service areas to enhance customer experience at key touch points. Excessive queuing and waiting are among the leading causes of consumer dissatisfaction in banks, retail stores, hospitals and government institutions & Wavetec’s queuing systems solve that problem. Wavetec is one of the largest global manufacturers and suppliers of queue management systems. We have over 27 years of experience in helping organizations improve their customer flow, manage queues with virtual and linear queuing solutions, queue displays, appointment bookings, queuing apps, and visitor flow monitoring software.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a software solution to improve checkout processes and customer satisfaction

Audience

Companies that need a queue management solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

contact to get quote
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IRISYS
Founded: 1996
United Kingdom
www.irisys.net/queue-management

Company Information

Wavetec
Founded: 1987
United Arab Emirates
www.wavetec.com

Alternatives

Alternatives

E-Token Solution

E-Token Solution

Aarvi Technology

Categories

Categories

Queue Management Features

Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue

Integrations

Cohesion
ICONICS' Intelligent Building Software (IBSS)
Microsoft Office 2021
Pulse SMS
Synergy eCase
WhatsApp

Integrations

Cohesion
ICONICS' Intelligent Building Software (IBSS)
Microsoft Office 2021
Pulse SMS
Synergy eCase
WhatsApp
Claim Irisys Queue Management and update features and information
Claim Irisys Queue Management and update features and information
Claim Wavetec Queue Management and update features and information
Claim Wavetec Queue Management and update features and information