IntouchSurveyIntouch Insight
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Related Products
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About
Keep your customers coming back by digging into what they love about your brand and listening to what they want to see in the future. Look for new opportunities across the customer journey to reveal additional needs you can fill and ensure nothing is left on the table. Replicate success across by applying insights and learnings from existing customer surveys to attract and impress all that follow. IntouchSurvey™ empowers multi-location businesses to understand how your brand is performing across your entire organization. Pinpoint which CX initiatives have the biggest impact on your KPIs using advanced predictive analytics. Build limitless custom workflows to enhance reporting, deliver operational efficiencies, and drive high-value, proactive actions.
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About
The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a Survey tool
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Audience
Organizations, brands and companies searching for solution to gather actionable feedback from their customers
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$199 per month
Free Version
Free Trial
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Pricing
$23.99 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationIntouch Insight
Founded: 1992
Canada
www.intouchinsight.com/what-we-do/survey-tool/
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Company InformationSurveyapp
United Kingdom
www.surveyapp.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Employee Engagement Features
Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys
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Integrations
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack
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Integrations
HubSpot CRM
HubSpot Customer Platform
Microsoft Teams
Salesforce
ServiceNow
Shopify
Slack
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