SmartSIP

SmartSIP

IntraNext Systems
+
+

Related Products

  • Safetica
    401 Ratings
    Visit Website
  • cside
    23 Ratings
    Visit Website
  • Reflectiz
    15 Ratings
    Visit Website
  • MOVEit
    616 Ratings
    Visit Website
  • Jscrambler
    33 Ratings
    Visit Website
  • Source Defense
    7 Ratings
    Visit Website
  • Resolver
    275 Ratings
    Visit Website
  • Assembled
    232 Ratings
    Visit Website
  • phoenixNAP
    6 Ratings
    Visit Website
  • ManageEngine ADAudit Plus
    483 Ratings
    Visit Website

About

The only real-time way to ensure PCI compliance with zero interruption to the customer experience. Interactions Trustera operates in real-time to protect your employees and customers by protecting contact center agents from having access to payment card information (PCI). Interactions Trustera employs AI to anticipate and mask highly sensitive information that is often spoken and shared during conversations between agents and customers. Trustera ensures that your agents in the new work-from-anywhere model remain PCI compliant while still delivering high-quality experiences. World’s only real-time, audio-sensitive redaction platform. Ability to secure and protect your agents wherever they are, onsite or remote. Peace of mind for your customers knowing their data is protected. Reduce fraud and risk associated with collecting PCI data in the voice and digital channels. Secure capture of PCI with no disruption to customers.

About

SmartSIP® is a premise-based software application that provides a DTMF suppression and masking solution for contact centers to securely capture sensitive cardholder data in live-operator calls. Customers use their touch-tone telephone to enter sensitive information while staying in contact with the contact center agent. With DTMF suppression and masking, tones entered by the customer are replaced with flat tones that cannot be converted back to the original data. Agent screens are populated with a masked representation of the customer's entry. SmartSIP effectively eliminates the verbal exchange of sensitive data between customers and agents allowing for full call recordings and full-screen capture. SmartSIP acts as a SIP proxy between the Session Border Controller (SBC or Media Gateway) and the voice platform and interacts with the DTMF data while never affecting the voice path. Developed specifically for VoIP telephony contact centers.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Contact centers and companies in need of a solution to protect payment card information

Audience

Companies and contact centers requiring a solution offering secure payment handling for VoIP telephony environments

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Interactions
Founded: 2004
United States
www.interactions.com/products/trustera/

Company Information

IntraNext Systems
United States
intranext.com/solutions/smartsip

Alternatives

Alternatives

Stella Connect

Stella Connect

Medallia
VGS Platform

VGS Platform

Very Good Security
EncryptRIGHT

EncryptRIGHT

Prime Factors
Zentrunk

Zentrunk

Plivo

Categories

Categories

Integrations

Avaya Experience Platform
Cisco CX Cloud

Integrations

Avaya Experience Platform
Cisco CX Cloud
Claim Interactions Trustera and update features and information
Claim Interactions Trustera and update features and information
Claim SmartSIP and update features and information
Claim SmartSIP and update features and information