Intelligent Forms AutomationOpenText CEM
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OpenFormsOpenCities
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Related Products
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About
Using Forms to collect information electronically or on paper, and automating validation, processing, review, and exchange, OpenText ensures forms- and people-driven processes are effective, efficient, and responsive and lead to an improved bottom line and positive customer experience. Intelligent Forms Automation is an essential part of a CEM solution, enabling organizations to facilitate two-way customer interaction. By providing a rich, flexible and powerful customer interface, it ensures complete and accurate information is collected from customers while ensuring a positive customer experience. By automating the processes that use the forms and customer information collected, and routing these to the people and systems that need them, it ensures fast and efficient processing of customer requests.
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About
You can simplify these and many more daily resident interactions with OpenForms. Convert even the most complex processes or multi-page forms into an intuitive online experience, with automated form flows based on customer responses. OpenForms make digital services easier on your staff, too. Empower subject matter experts to easily publish, manage and update their own forms and digital services, without need for any coding skills. This means fewer headaches for IT, while keeping customer service and response more agile. Design everything from forms to workflows via an easy drag and drop interface. Simple visualization lets you iterate and make changes quickly. Transform more of your processes with form fields built specifically for the needs of government, including address validation, pricing calculators, digital signatures and more.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Organizations looking for a platform to collect, validate, and process information efficiently from customers, employees, and integrated systems
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Audience
Forms Automation solution for individuals
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$29 per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationOpenText CEM
Founded: 1991
Canada
www.opentext.com/products-and-solutions/products/customer-experience-management/intelligent-forms-automation
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Company InformationOpenCities
Founded: 2015
Australia
www.openforms.com
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Categories |
Categories |
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Forms Automation Features
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
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Integrations
No info available.
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Integrations
No info available.
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