IntelePeer vs. thinQ Comparison


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About IntelePeer's Communications Automation Platform (CAP) is a cloud-based solution designed to help businesses automate customer interactions, thereby enhancing customer experiences, reducing costs, and boosting productivity. The platform is user-friendly, scalable, and integrates seamlessly with a wide range of enterprise applications. Powered by generative AI, IntelePeer's CAP enables hyper-automated, omnichannel communications, delivering voice, SMS, social messaging, and more. It supports on-premises, cloud, and hybrid infrastructures, allowing organizations to modernize operations and communications effortlessly. Additionally, the platform ensures enterprise-grade security and compliance, safeguarding both organizational and customer data.	About thinQ offers a "better way" to power voice and SMS/MMS text messaging applications in the cloud, get up and running fast with our new, integrated thinQ io portal or APIs. We make it easy for SaaS and UCaaS platforms, enterprise contact centers plus telecom VoIP providers to bring your own 40 high-quality carriers to Twilio, Nexmo, Plivo, SignalWire or any SIP connection. Use our APIs to add and control your inbound and outbound voice and texting features in your existing tech stack in minutes, save on your cost of goods, connect to existing SIP providers, improve call delivery and quality, and more. Our now fully-integrated thinQ.io Web platform also makes it easy to buy and port phone numbers, create route profiles and trunks, enable text messaging, and more. Add call-specific analytics and SIP ladders along with our five-star support team to mitigate and route around outages, create custom routes and blocks, and more – and you've found a "better way" to communicate.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience IntelePeer targets businesses seeking scalable, AI-powered communication solutions to enhance customer interactions, streamline operations, and ensure secure, omnichannel connectivity	Audience SaaS platforms powered by Twilio, Nexmo, Vonage, Plivo, plus contact centers, telcos
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $500 Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information IntelePeer Founded: 2003 United States intelepeer.com/platform/	Company Information Commio Founded: 2012 United States thinq.com
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Categories Call Center Cloud Communication Platform Communications Platform as a Service (CPaaS) Customer Communications Management SIP Trunk Unified Communications	Categories Business VoIP Cloud Communication Platform Cloud PBX Communications Platform as a Service (CPaaS) SIP Trunk SMS API Telephony
Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Show More Features Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Customer Communications Management Features Batch Communications Chat / Messaging Content Management Email Distribution Interactive Content Multi-Channel Communications On-Demand Communications Personalization Print Management Template Management Video Content Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail	Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition SIP Trunk Features Automatic Fail-over Routing Call Data Records Caller ID Disaster Recovery e911 International Numbers Multiple DID Options PSTN Forwarding Toll-Free Numbers Show More Features Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Telephony Features Auto-Dialer Call Center Management Call Monitoring Contact Management Inbound Reporting IVR / Voice Recognition Outbound Reporting Predictive Dialer Telemarketing Management Voice & Data Integration VoIP
Integrations 3CX Amazon Asterisk Cisco Webex Facebook IBM watsonx Assistant Mailgun Mailjet Microsoft Teams Numeracle Plivo SIPTRUNK.com Salesforce SignalWire Slack Smartsheet Twilio Viber Vonage Communications APIs (Nexmo) Zendesk Show More Integrations View All 14 Integrations	Integrations 3CX Amazon Asterisk Cisco Webex Facebook IBM watsonx Assistant Mailgun Mailjet Microsoft Teams Numeracle Plivo SIPTRUNK.com Salesforce SignalWire Slack Smartsheet Twilio Viber Vonage Communications APIs (Nexmo) Zendesk Show More Integrations View All 7 Integrations
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