Instio GEM

Instio GEM

Instio
SABA Chatbot

SABA Chatbot

SABA Hospitality
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+

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About

Communicate with guests before, during and after their stay to enhance the guest experience. Instio GEM automated communication platform helps you to communicate with your guests - pre,during and post stay. It provides timely communication with your guests automatically, thus enhancing your guest experience. Our platform directly connects operations teams and guests through SMS, Email and in-app messages. Create automated messages that handle your most time-consuming, routine messages and we’ll automatically send them out based on the triggers you set. Automate your communications such as check-in and check-out instructions or birthday or anniversary wishes, sequences of follow-up messages such as review requests etc to save a lot of manual interactions.

About

Enhance your guest experience and streamline hotel operations through highly personalized communication using your guest’s preferred communication style. The SABA Chatbot is an automated, 360 degree, a communication platform for hotels. Our intelligent hotel chatbot uses artificial intelligence and machine learning to personalize the guest experience and drive conversations by answering guest questions, taking requests, making recommendations and helping to book hotel services. Our natural language processing algorithm will understand the intent of your guests, and respond instantly with on-brand communication. The SABA Chatbot is trained to understand the true intent of guest queries, and assess the guests sentiment to ensure a superior user experience. It will answer all guest questions and respond to service requests to ensure maximal engagement and service quality. Eliminate the anxiety of guests visiting a property where staff may not speak their language.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Guest management and service quality monitoring solution for hotels

Audience

Hotels and hospitality companies requiring a solution to enhance their guest experience and streamline operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Instio
Founded: 2015
India
instio.co/guest-messaging/

Company Information

SABA Hospitality
Founded: 2017
China
sabahospitality.com/chatbot-hub/

Alternatives

Alternatives

Grace

Grace

Nevotek
Helix

Helix

MicroMetrics
rGuest Express

rGuest Express

Agilysys
Go Moment Ivy

Go Moment Ivy

Go Moment

Categories

Categories

Integrations

FLEXIPASS
Facebook Messenger
Knowcross
LINE
Oracle Hospitality Reporting and Analytics
Slack
Tripadvisor
WeChat

Integrations

FLEXIPASS
Facebook Messenger
Knowcross
LINE
Oracle Hospitality Reporting and Analytics
Slack
Tripadvisor
WeChat
Claim Instio GEM and update features and information
Claim Instio GEM and update features and information
Claim SABA Chatbot and update features and information
Claim SABA Chatbot and update features and information