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About

Your customer can start a tech support session by downloading a small app or clicking an icon on their desktop. No pre-installation required. You’ll instantly access their computer. Once your remote support sessions ends, you can only gain access when you’re invited. Your clients get the ultimate in privacy and peace of mind. Not around? Customers can open a 12 hour time window during which you can connect and the computer can be left unattended. You can even receive an SMS letting you know that your customer is waiting. Choose your customer from a list and access their computer any time. You’ll need one-time permission from your customer for unattended remote access. Then you can access their computer again and again. Your customer can leave a message, ask to be referred to someone else on your team, or automatically connect when you sign in. View and control your customer’s computer as if you were in front of it.

About

LogMeIn Pro is a reliable remote access software that enables individuals and small businesses to connect to their PCs or Macs from anywhere. It offers fast, secure remote control, allowing users to work as if they were physically at their computers. The platform supports unlimited users, file transfer between devices, remote printing, and multi-monitor display for enhanced productivity. LogMeIn Pro also includes antivirus protection powered by Bitdefender to safeguard devices from malware and cyber threats. Pricing plans allow access to 2, 5, or 10 computers depending on user needs. Ideal for remote work, it helps users maintain productivity and stay connected without commuting.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Remote Desktop solution for businesses

Audience

Individuals, freelancers, and small business owners seeking secure, easy-to-use remote access software to stay productive from anywhere

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per user per month
Free Version
Free Trial

Pricing

$30 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.5 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.5 / 5
support 4.0 / 5

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Instant Housecall
Founded: 2005
Canada
www.instanthousecall.com

Company Information

GoTo
Founded: 2003
United States
www.logmein.com/products/pro

Alternatives

FixMe.IT

FixMe.IT

Techinline

Alternatives

AnyDesk

AnyDesk

AnyDesk Software
RemoteView

RemoteView

RSUPPORT Co. Ltd.
UltraViewer

UltraViewer

Duc Fabulous

Categories

Categories

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Remote Desktop Features

Chat
Cross-Platform Access
File Transfer
Group View
Mobile Device Access
Multi Monitor Support
Record Remote Sessions
Remote Print
Remote Wake
User Management

Remote Support Features

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

IT Asset Management Features

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
Inventory Management
IT Service Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management Features

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Patch Management
Remote Access
Scheduling
Software Inventory
User Activity Monitoring

Identity Management Features

Access Certification
Compliance Management
Multifactor Authentication
Password Management
Privileged Account Management
Self-Service Access Request
Single Sign On
User Activity Monitoring
User Provisioning

Network Security Features

Access Control
Analytics / Reporting
Compliance Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
VPN
Vulnerability Scanning

Integrations

CyberFOX Password Manager
OpenVoice
Teamstack

Integrations

CyberFOX Password Manager
OpenVoice
Teamstack
Claim Instant Housecall and update features and information
Claim Instant Housecall and update features and information
Claim LogMeIn Pro and update features and information
Claim LogMeIn Pro and update features and information