Innovative

Innovative

Innovative Interfaces
LibAnswers

LibAnswers

Springshare
+
+

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About

For wherever and however patrons connect with your library, Innovative helps you deliver an intuitive and exciting library experience to patrons, staff, and donors, whether in the library or online. We embrace our differences and look for opportunities to develop solutions that increase access, promote equity and support inclusion, putting community first and helping every library reach its greatest potential. Innovative provides solutions that streamline workflows, reduce tedious tasks, and unlock efficiencies so staff can reinvest time in library programs and community engagement. We help libraries meaningfully and consistently connect with patrons to create involved community advocates and build more modern, impactful experiences. Through our collaborative development process, we offer a full ecosystem of smart, scalable, and adaptive library solutions to maximize your operating budget and drive better outcomes.

About

Ensure your users get the answers they need, whenever and wherever. Embed LibChat and "Ask Us" widgets into any webpage, manage all social media communication, and take control of your institutional knowledge with a powerful ticketing system and FAQ builder. LibAnswers does it all, with detailed statistics to boot! It's as easy as answering a ticket or a question in LibAnswers - all point-and-click operations. Apply Filters across any social channels to stay on top of all active conversations. Flag posts for followups and deletions. LibAnswers has everything you need for effective monitoring of social channels. Used by thousands of libraries worldwide - either individually or in a consortial resource sharing setting - LibChat is the ideal chat reference tool. Comprehensive chat functionality, many embedding options, and integrated reference and helpdesk workflows make LibChat an easy choice.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Libraries and organizations looking for a library and document management solution to automate and manage their library assets

Audience

Library Management platform for communities

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Innovative Interfaces
Founded: 1978
United States
www.iii.com

Company Information

Springshare
www.springshare.com

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M2L

M2L

MINISIS
All My Books

All My Books

Bolide Software
Easylib

Easylib

Easylib Software

Categories

Categories

Library Management Features

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Library Management Features

Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management

Integrations

No info available.

Integrations

No info available.
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