InnovativeInnovative Interfaces
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LibAnswersSpringshare
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Related Products
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About
For wherever and however patrons connect with your library, Innovative helps you deliver an intuitive and exciting library experience to patrons, staff, and donors, whether in the library or online. We embrace our differences and look for opportunities to develop solutions that increase access, promote equity and support inclusion, putting community first and helping every library reach its greatest potential. Innovative provides solutions that streamline workflows, reduce tedious tasks, and unlock efficiencies so staff can reinvest time in library programs and community engagement. We help libraries meaningfully and consistently connect with patrons to create involved community advocates and build more modern, impactful experiences. Through our collaborative development process, we offer a full ecosystem of smart, scalable, and adaptive library solutions to maximize your operating budget and drive better outcomes.
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About
Ensure your users get the answers they need, whenever and wherever. Embed LibChat and "Ask Us" widgets into any webpage, manage all social media communication, and take control of your institutional knowledge with a powerful ticketing system and FAQ builder. LibAnswers does it all, with detailed statistics to boot! It's as easy as answering a ticket or a question in LibAnswers - all point-and-click operations. Apply Filters across any social channels to stay on top of all active conversations. Flag posts for followups and deletions. LibAnswers has everything you need for effective monitoring of social channels. Used by thousands of libraries worldwide - either individually or in a consortial resource sharing setting - LibChat is the ideal chat reference tool. Comprehensive chat functionality, many embedding options, and integrated reference and helpdesk workflows make LibChat an easy choice.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Libraries and organizations looking for a library and document management solution to automate and manage their library assets
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Audience
Library Management platform for communities
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInnovative Interfaces
Founded: 1978
United States
www.iii.com
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Company InformationSpringshare
www.springshare.com
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Alternatives |
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Categories |
Categories |
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Library Management Features
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management
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Library Management Features
Acquisition Management
Barcode Scanning
Barcoding / RFID
Catalog Management
Church Libraries
Circulation Management
Fee Collection
Inventory Management
Law Libraries
OPAC
Patron Management
Periodicals Management
Private Libraries
Public Libraries
Reserve Shelf Management
School Libraries
Search
Self Check-in / Check-Out
Serials Management
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Integrations
No info available.
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Integrations
No info available.
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