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About

Infobox.ai is a platform that enables users to create personalized AI assistants by importing content through web links, uploads, or integrations with popular apps like Google Drive. Users can customize their AI assistant's name, widget color, logo, and avatar to align with their brand identity. The platform ensures users maintain ownership and confidentiality of their data, allowing them to re-sync, deactivate, or delete information as needed. Infobox.ai offers a simple interface to train AI assistants, facilitating virtual customer support for common inquiries and providing employees with quick access to information. The platform is designed to streamline operations, enhance customer support, and improve internal knowledge management. Getting started with Infobox.ai involves creating an account, naming and customizing the AI assistant, importing content, and embedding the assistant into a website or service.

About

A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies seeking a solution to enhance customer support and streamline internal knowledge management through customizable AI assistants

Audience

Brands and businesses requiring a digital customer engagement solution to improve customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Infobox.ai
United States
infobox.ai/

Company Information

eGain
Founded: 1997
United States
www.egain.com/products/chatbot-virtual-assistant-software/

Alternatives

Alternatives

Inforobo

Inforobo

Brainasoft
CXInfinity

CXInfinity

NovelVox
CoPilot.Live

CoPilot.Live

Copilot.live by Fynd

Categories

Categories

Integrations

Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Google Drive
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Salesforce

Integrations

Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Google Drive
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Salesforce
Claim Infobox.ai and update features and information
Claim Infobox.ai and update features and information
Claim eGain Virtual Assistant and update features and information
Claim eGain Virtual Assistant and update features and information