eGain Virtual AssistanteGain
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Related Products
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About
Infobox.ai is a platform that enables users to create personalized AI assistants by importing content through web links, uploads, or integrations with popular apps like Google Drive. Users can customize their AI assistant's name, widget color, logo, and avatar to align with their brand identity. The platform ensures users maintain ownership and confidentiality of their data, allowing them to re-sync, deactivate, or delete information as needed. Infobox.ai offers a simple interface to train AI assistants, facilitating virtual customer support for common inquiries and providing employees with quick access to information. The platform is designed to streamline operations, enhance customer support, and improve internal knowledge management. Getting started with Infobox.ai involves creating an account, naming and customizing the AI assistant, importing content, and embedding the assistant into a website or service.
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About
A airtual assistant is a lifelike, conversational chatbot providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A customer simply chats with the virtual assistant (also called VA, virtual agent, or chatbot), like they would with any human agent. The chat bot not only understands the words but also the intent, thanks to a portfolio of AI technologies that include machine learning and reasoning. eGain’s chatbot provides the frontline support so your customer service staff can concentrate on more complex tasks. The VA acts like a guide, helping customers navigate the website and taking them to the relevant place. The virtual assistant provides answers to any queries, even helping in shopping decisions. At any point, and if the need arises, it can seamlessly escalate to agent-assisted channels like chat.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies seeking a solution to enhance customer support and streamline internal knowledge management through customizable AI assistants
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Audience
Brands and businesses requiring a digital customer engagement solution to improve customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationInfobox.ai
United States
infobox.ai/
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Company InformationeGain
Founded: 1997
United States
www.egain.com/products/chatbot-virtual-assistant-software/
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Alternatives |
Alternatives |
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Categories |
Categories |
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Integrations
Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Google Drive
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Salesforce
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Integrations
Amazon Connect
Apple Business Chat
Avaya Experience Platform
Google Business Messages
Google Drive
HubSpot CRM
Microsoft 365
Microsoft Dynamics 365
Salesforce
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