InfoCision vs. SIMPSY Voice Comparison


InfoCision InfoCision Management Corp	SIMPSY Voice SIMPSY	+	+
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About InfoCision is a provider of traditional call center services to advanced training solutions. We offer call center tools that shorten calls, blend alternative channels, and increase customer satisfaction. Working in & enhancing your existing call center atmosphere, tools pre-fill customer data and demographics, score incoming calls, train call center agents with eLearnings & simulations, measure quality, motivate staff, and more. InfoCision is the leading provider of direct marketing solutions for companies across a range of industries. We help our clients make informed decisions that maximize their return on investment. From traditional call center services to advanced training solutions, we are your full-service marketing service provider. Discover how we can help fulfill your business' marketing needs. Spanning across industries, InfoCision becomes the face of your brand as we work to better serve your clientele.	About Set up customer service or support call center with ease and cost-effectively. Track your virtual agent and customers. SIMPSY Voice is a product of SIMPSY LLP offering a system to support business call centers. It aims to provide affordable call rates and low subscription fees to support businesses in offshoring or outsourcing customer support. Establish an international presence with local numbers as you market your business in a different countries. Integrated with a CRM. Turning numeric phone numbers into prospect/client names. Allow agents to record every interaction with prospect/client. Pick up incoming calls from anywhere or make outgoing calls to anywhere without an expensive international call rate. Greet your incoming callers automatically with pre-recorded recording. Also, let your caller input to direct them to speak to the correct person.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Companies and brands in search of a direct marketing solution to maximize their return on investment and optimize their services	Audience Call Center solution for companies
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing $6.90 per user per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information InfoCision Management Corp Founded: 1982 United States www.infocision.com	Company Information SIMPSY Singapore voice.simpsy.com
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Categories Call Center Call Tracking Corporate Wellness Customer Service Data Analysis Data Visualization eLearning Authoring Tools Employee Communication Tools Employee Engagement Employee Monitoring Employee Recognition Qualitative Data Analysis Remote Support Telephony	Categories Call Center
	Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics
Integrations Facebook Instagram Numeracle X (Twitter) View All 4 Integrations	Integrations Facebook Instagram Numeracle X (Twitter)
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