Infinite Connect vs. Macquarie Telecom Comparison


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Recognized as a Gartner Category Leader and G2 High Performer, Ultatel offers a unified communications platform that evolves with your business. Powered by our innovative FlexScale technology, you can effortlessly adjust your communication needs without any downtime or penalties. Our Award-Winning Customer Support team is here for you 24/7/365, delivering a remarkable 94% first-contact resolution rate. With Ultatel, enjoy the peace of mind that comes with being connected beyond limits. 105 Ratings Visit Website Dialpad Connect Dialpad Connect is an AI-powered unified communications platform that combines voice, video, and messaging to enhance team collaboration and customer interactions. It features real-time call transcription, automated call summaries, and AI-generated action items to help users stay focused during conversations. The platform integrates seamlessly with popular business apps like Salesforce, Zendesk, Microsoft Teams, and Google Workspace to streamline workflows. 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Porting your business or personal number at the press of a button. Select from our menu of modern voice features for your business or personal line. We'll activate these features on your current phone for you. No work (or learning) required from you. We'll be here to transform your number whenever your desires change. 1,170 Ratings Visit Website TollFreeForwarding Activate your new international phone number in 60 seconds. Choose from phone numbers in over 120+ countries and 1,000 cities. Forward your calls to any phone number in the world. Robust scheduling options allow you to route your calls based on the days and hours of your business. Route your calls to your main call center during business hours and to voicemail during non-business hours. Instantly view detailed information about calls made to your TollFreeForwarding phone number. Learn about your customers' call habits to help make decisions about outbound sales and follow-up. Keep track of your calls by recording all or some of your calls. Recorded calls are stored in call detail records and can be played or downloaded at any time. 3,189 Ratings Visit Website Sendbird Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. 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About One unified platform to run your entire business remotely. Improve productivity and simplify your communications with reliable voice, video, fax, conferencing and messaging in the cloud. Flexible unified cloud communications and contact center services designed, for small and medium sized businesses. Customize your settings and capabilities to have your conference calls work the way you want. Up to 100 callers included. In place of your traditional small business phone system, our VoIP phone system or hosted PBX uses your broadband connection to make communicating easier. From small meetings to large webinars, broadcast HD video, enable integrated teleconferencing and share your desktop with ease. No downloads required. Send and receive SMS & MMS text messages online and manage internet faxing from your dashboard. Infinite provides the most up to date VoIP Phones that arrive fully configured with plug and play functionality. All you have to do is turn on your phone and start talking.	About Answer an incoming landline call. Ring someone overseas. With Teams Calling, you can do these things seamlessly right inside Microsoft Teams. Today, we give out our deskphone numbers to be easily contactable. But at the same time, we’ve moved into a world where our mobiles and laptops are at the centre of how we communicate. Teams Calling brings the two together. Give out one number – your business landline – and answer or make calls on your mobile, laptop or desk phone, wherever you’re working. Macquarie Telecom Hello is a cloud-based hosted voice system. We take all the complexities of a traditional PABX system, and put those in the cloud, so all you need to do is roll out Hello handsets across your business and plug them in. Managing your new services is easy – it’s all done on our Hello portal.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Small to mid-sized businesses that need an all-in-one communications platform	Audience Companies of all sizes searching for a complete Business VoIP solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $22.50 per month Free Version Free Trial	Pricing $32 per month Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Infinite Connect United States infiniteconnect.com	Company Information Macquarie Telecom Founded: 1992 Australia macquarietelecom.com
Alternatives AT&T Office@Hand AT&T	Alternatives RingCentral RingEX RingCentral
VirtualPBX	Ringover
Ooma Office Ooma	Ooma Office Ooma
RingCentral RingEX RingCentral	Thirdlane
8x8 Work 8x8 View All	Dialpad Connect Dialpad View All
Categories Audio Conferencing Business Phone Systems Business VoIP Cloud Communication Platform Cloud PBX Conference Online Fax SMS Marketing Unified Communications Video Conferencing Web Conferencing	Categories Business Phone Systems Business VoIP Cloud PBX Mobile Device Management (MDM) Unified Communications Video Conferencing Web Conferencing
Business Phone Systems Features Call Logging Call Monitoring Call Recording Call Routing Employee Directory IVR / Voice Recognition Mobile Access Virtual Call Center Web Conferencing Business VoIP Features Call Parking Call Recording Contact Management Encryption IVR / Voice Recognition Ring Groups SIP Trunking Unified Communications Voice Quality Enhancement Cloud PBX Features Call Recording Call Routing IVR / Voice Recognition Ring Groups SIP Trunking Virtual Extensions Web Conferencing Unified Communications Features Audio / Video Conferencing Calendar Management Call Recording Call Routing Chat / Messaging Fax Management File Sharing Mobile Access Multi-User Collaboration Voice Mail Video Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Web Conferencing Features Electronic Hand Raising Mobile Access On-Demand Webcasting Presentation Streaming Presentation Tools Private Chat Real-Time Chat Record & Playback Ability Screen Sharing Two-Way Audio & Video Video Conferencing Whiteboard Show More Features Cloud Communication Platform Features Audio / Video Conferencing Call Center Call Recording Call Routing Chat / Messaging Fax Management File Sharing IVR / Voice Recognition Online Fax Features Alerts / Notifications Cloud Storage Electronic Signature Fax via Email HIPAA Compliant Large File Support Local Phone Numbers Mobile Access Toll Free Numbers SMS Marketing Features 2-Way Messaging Artificial Intelligence Contact Management Mass Texting Message Personalization MMS Mobile Coupons Mobile Keywords Polls / Voting Reporting/Analytics Scheduled Messaging Shortcodes Text-to-Win
Integrations Billomat Evernote Freshdesk HubSpot CRM HubSpot Customer Platform Instagram Knack Magento Microsoft OneDrive Oracle APEX Salesforce SendGrid Smartsheet StreetLight Data Stripe Trello Wrike X (Twitter) Zendesk Show More Integrations View All 41 Integrations	Integrations Billomat Evernote Freshdesk HubSpot CRM HubSpot Customer Platform Instagram Knack Magento Microsoft OneDrive Oracle APEX Salesforce SendGrid Smartsheet StreetLight Data Stripe Trello Wrike X (Twitter) Zendesk Show More Integrations View All 4 Integrations
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