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About

Businesses know they need to compete on experience, and yet, most are not moving the needle. Customer scores go up, but revenue goes down. Why? The use of old, tired techniques like feedback collection and monitoring applications can focus your attention on the wrong things. We built InMoment to change all of that. We’re ushering in the Experience Improvement (XI) movement to transform the way your organization approaches business initiatives. A unique combination of leading-edge technology and decades of human expertise combined to help businesses create effective and profitable programs that improve experiences at the intersection of value—where customer, employee, and business needs meet. Experiences are personal, emotional, and dynamic. Understanding where to focus is the really hard part—and it’s central to your success. Identify and prioritize the high-impact, emotional moments to connect with and grow your most valued customers.

About

Verint Digital Feedback empowers you to leverage the Voice of your Customer (VoC) to make smarter and faster business decisions. How? By enabling you to give your customers a voice from within their customer experience (CX), completely on their terms, capturing rich context regarding their feedback, and then applying advanced analytics to take real-time and targeted action. The result: improvements to the consistency and quality of your CX that deliver measurable business impact. Verint Digital Feedback has been a market leader in the CX space for over a decade, trusted by hundreds of the world’s leading companies to turn Voice of Customer into competitive advantage. Behind our iconic [+] feedback tab that empowers your customers to let you know what's on their minds, our enterprise Software-as-a-Service solution provides you the context and the tools you need to take immediate action on what your customers want you to know.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies that want to learn and improve experiences of employees and customers

Audience

Companies that want a powerful customer feedback solution

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

InMoment
Founded: 2002
United States
inmoment.com

Company Information

Verint
Founded: 1994
United States
www.verint.com/experience-management/digital-feedback/

Alternatives

Alternatives

FeedbackNow

FeedbackNow

Forrester Research
SurveyOL

SurveyOL

SurveyOL.com

Categories

Categories

Integrations

Contentsquare
Allego
Facebook
Instagram
Lexer
Marketo
Meltano
Microsoft Dynamics 365
Minitab Statistical Software
PULSE Software
QEval
Salesforce
Startdeliver
Tripadvisor
Trustpilot
Twilio
Voxpopme
Workday HCM
X (Twitter)
Zendesk

Integrations

Contentsquare
Allego
Facebook
Instagram
Lexer
Marketo
Meltano
Microsoft Dynamics 365
Minitab Statistical Software
PULSE Software
QEval
Salesforce
Startdeliver
Tripadvisor
Trustpilot
Twilio
Voxpopme
Workday HCM
X (Twitter)
Zendesk
Claim InMoment and update features and information
Claim InMoment and update features and information
Claim Verint Digital Feedback and update features and information
Claim Verint Digital Feedback and update features and information