About
"INSTANT Insight” is a native tablet app enabling hotels, restaurants, fitness centers, retail stores, etc ... to measure on real-time customer or employee satisfaction via touch screen tablets displayed on service counters, lobby areas, offices or entrance halls. The app is available for FREE downloads on the Google Play™ store and gives access to our “ONE click On-Site Survey System”. During their shopping’s in stores, stays in hotels, visits to restaurants, your Customers can share instantly their sentiments towards your products or service level by taping stars or smiley faces on a tablet screen to answer short satisfaction survey questions. Survey displayed in two simultaneous languages. Be eager to learn what your customers like, dislike or expected from your organization. Identify best practices, conduct study cases during meetings or trainings with your teams to raise your service from ordinary to extraordinary.
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About
SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more.
System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.
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About
SurveyLegend is the next generation of online surveys — engaging, platform-independent, & beautiful. We empower companies - large & small - & individuals, to create mobile-friendly, gorgeous surveys.
Create great-looking surveys, forms, polls, voting, questionnaires, NPS, customer satisfaction, customer experience, employee satisfaction surveys... on your computer or tablet, customize the look of your survey however you like, & display collected data with eye-catching and insightful graphics.
Creating questionnaires is done simply by drag & drop, & you don't need to be a market research expert to use our tool.
It has never been this easy to listen to customer demand, measure customer or employee satisfaction, manage client experience, or maintaining student & employee engagement.
SurveyLegend has users all over the world, from amazing companies like L'Oréal, Universal, Harvard, Greenpeace, Airbnb, Sony, CocaCola, Roche, to awesome start-up companies and individuals.
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About
Fast track to a brilliant approach, smarter service & happier customers. In just 30 seconds, captures the core customer insights you need. piHAPPINESS customer feedback system is the fastest way to know your customer satisfaction. As a customer feedback app, offers feedback-collecting Emoticons, Net Promoter Score® (NPS®), Dynamic Questionnaire and feedback forms to track customers’ opinion and satisfaction level. Grow your customer feedback response rate by changing the questions dynamically with the help of our customer feedback platform. No need to irk customers with long surveys. Easy to create and customize the questions as per your business demands. Make your customers feel that you care for them when they have concerns or complaints or suggestions about your business, with effective and improved customer feedback management.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer Experience solution for companies that want to improve their operations
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Audience
Individuals, small & large organizations. | Customer Experience, Market Research, HR, Digital.
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Audience
Companies of all sizes that need a beautiful and effective survey, form, poll, NPS tool
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Audience
Companies that want to improve customer experience
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$49.00/month
Free Version
Free Trial
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Pricing
$19.00 per user per month
Free Version
Free Trial
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Pricing
$49.99 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationPulse Solution
Founded: 2014
Switzerland
www.pulse-solution.com/Home/Products
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Company InformationSurveyLab
Founded: 2009
Poland
www.surveylab.com
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Company InformationSurveyLegend
Founded: 2010
Sweden
www.surveylegend.com
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Company InformationpiHAPPINESS
Founded: 2018
United States
www.pihappiness.com
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Alternatives |
Alternatives |
Alternatives |
Alternatives |
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Categories |
Categories |
Categories |
Categories |
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
360 Degree Feedback Features
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Forms Automation Features
Approval Process Control
Archiving & Retention
Collaboration
Document Indexing
Drag & Drop
Full Text Search
Remote Document Access
Rules-Based Workflow
Text Editing
Version Control
Market Research Features
Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management
Polling Features
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
Skip Logic
SMS Polling
Supports Audio / Images / Video
Pre-employment Testing Features
Aptitude Testing
Candidate Comparison
Candidate Management
Customizable Tests
Online Testing
Personality Testing
Pre-made Test Library
Real Time Reporting
Skill Testing
Test Authoring
Workflow Management
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Online Form Builders Features
Artificial Intelligence
Assign Roles / Permissions
Collaboration Tools
Conversational Forms
Data Tables
Drag & Drop / No Code
Export to PDF
HIPAA Compliant
Import Existing Forms
Mobile Forms
Offline Forms
Pre-made Templates
Quizzes / Questionnaires
Reporting / Data Visualization
Signup Forms
Surveys
Polling Features
Data Analysis Tools
Email Distribution
Feedback Collection
Live Results Tracking
Multiple Question Types
Online Polling
Phone Polling
Presentation Tools
Q & A
Skip Logic
SMS Polling
Supports Audio / Images / Video
Survey Features
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
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Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Customer Success Features
Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis
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Integrations
Dropbox
FreshMail
Google Analytics
Google Drive
KonnectzIT
LiveChat
Mailchimp
SALESmanago
Salesforce
Slack
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Integrations
Dropbox
FreshMail
Google Analytics
Google Drive
KonnectzIT
LiveChat
Mailchimp
SALESmanago
Salesforce
Slack
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Integrations
Dropbox
FreshMail
Google Analytics
Google Drive
KonnectzIT
LiveChat
Mailchimp
SALESmanago
Salesforce
Slack
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Integrations
Dropbox
FreshMail
Google Analytics
Google Drive
KonnectzIT
LiveChat
Mailchimp
SALESmanago
Salesforce
Slack
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