IDVoice

IDVoice

ID R&D
wolkvox

wolkvox

Microsyslabs
+

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About

Voice biometrics is the science of using a person’s voice as a uniquely identifying characteristic for the purpose of authentication and/or personalizing the user experience. The technology is referred to in a variety of ways including voice verification, speaker verification, speaker identification and speaker recognition. There are two ways we put voice biometrics into practice. The first is Text Independent Voice Verification. This approach does not depend on the person speaking a particular passphrase. The other is Text Dependent Voice Verification. in which the user enrolls using a specific phrase but unlike a password, this phrase is not secret. IDVoice enables both options depending on your use case and in some scenarios they may be used together.

About

There is a lot of unstructured data in various formats such as call records, recorded conversations, unclear voices, etc. To identify the relevant data and recognize the voices, a powerful tool is required. Wynyard Voice Frequency Analytics (VFA) is an analyzing tool that helps in identifying the person behind an unclaimed voice or decoding the speech in a readable format from an unclear voice. It is a web application that recognizes the identity of the speaker. The application is beneficial for the law enforcement and Government bodies to prevent crimes. Wynyard VFA works on the simple concept of matching the suspected voice with the ones available in the database and recognizing the owner of that voice. The advanced and superior technology used in the application ensures accurate results. The application can also be used to identify keywords or phrases from a conversation and convert the speech into readable text.

About

wolkvox is a cloud-based call center management software that helps businesses streamline communications across numerous web chat applications and social media channels such as Telegram, WhatsApp, Line, Twitter, Facebook, and Instagram. Organizations can manage interactions using video calls, landline, mobile devices, SMS, email and more. wolkvox enables enterprises to create and monitor multiple customer categories, record and analyze client interactions and generate reports to track the performance of campaigns and agents. It offers a variety of features including a drag-and-drop interface, simultaneous calling, Artificial Intelligence (AI)-enabled speech analytics, gamification, and more. Additionally, administrators can use the predictive dialer to establish custom rules for virtual agents, call routing and messages and design templates for email and SMS campaigns. wolkvox supports integration with various third-party ERP, business intelligence, CRM, and information systems.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses in need of an advanced Speaker Recognition software

Audience

Law enforcement looking for a speech recognition solution to analyze recorded voices and reveal identity

Audience

Businesses looking for a cloud-based call center management software

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

ID R&D
Founded: 2016
United States
www.idrnd.ai/text-independent-voice-verification/

Company Information

Wynyard Group
China
www.wynyardgroup.com/wynyard-voice-frequency-analytics/

Company Information

Microsyslabs
Founded: 2013
Colombia
www.wolkvox.com

Alternatives

VeriSpeak

VeriSpeak

NEUROtechnology

Alternatives

Alternatives

uContact

uContact

net2phone
Azure AI Speech

Azure AI Speech

Microsoft
IDVoice

IDVoice

ID R&D

Categories

Categories

Categories

Speech Recognition Features

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

IVR Features

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telephony Features

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
Inbound Reporting
IVR / Voice Recognition
Outbound Reporting
Predictive Dialer
Telemarketing Management
Voice & Data Integration
VoIP

Integrations

ID R&D
IDLive Face

Integrations

ID R&D
IDLive Face

Integrations

ID R&D
IDLive Face
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