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About

You need a real-time view of all your inventory, plus customer and order data, through an intuitive user interface that’s accessible from sales counters and mobile devices. Purpose-built tools provide cross-sell and up-sell recommendations, help standardize processes for inventory and task management, and enable flexible fulfillment options (such as curbside pickup, buy online, pickup in-store and ship from store) and management of returns across channels. IBM Sterling Store Engagement helps your store employees provide omnichannel services in the store for fulfillment, inventory management, task management and customer service. Provide customers with personalized recommendations for up-sell and cross-sell opportunities. Get inventory location data and an optimized pick, pack and ship or pickup process. Monitor and manage activities and tasks for employees. Execute purchase and checkout of in-store products, without customers having to stand in line.

About

Order management solutions to enhance your entire business. Maximize conversions with more convenient fulfillment options. Provide your customers with an accurate, real-time delivery promise, including pick-up and delivery timeframes, shipping costs, and CO2 emissions, as well as web-to-store services for extra assistance when it’s needed. OneStock is the leading order management system businesses use to grow sales, simplify returns, and optimize everything in between. OneStock’s dynamic order orchestration technology connects product, location, and carrier data to select the optimal fulfillment route for every order, enabling you to reduce costs and maximize productivity. OneStock OMS provides a single view of every product at every location and makes them available to customers through every channel, whether it’s in a store, at your DC, or even in transit or production. Give customers more reasons to shop with complete access to stock.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and store associates looking for a solution to provide superior customer service and enhance customer loyalty

Audience

Businesses searching for a solution to grow sales, simplify returns and optimize their operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

IBM
Founded: 1911
United States
www.ibm.com/products/store-engagement

Company Information

OneStock
France
www.onestock-retail.com

Alternatives

Alternatives

Vin OMS

Vin OMS

Vinculum Group

Categories

Categories

Integrations

ACS
Adobe Commerce
Adyen
Akeneo PIM
Aptos
BigCommerce
CIMS
DPD
Dynamics 365 Commerce
Ingenico TETRA
Intersoft Intelligent Shipper
Mirakl
PayPal
Reflex WMS
SAP Cloud Platform
Salesforce
Shopify
Stripe
Sylius
Worldline

Integrations

ACS
Adobe Commerce
Adyen
Akeneo PIM
Aptos
BigCommerce
CIMS
DPD
Dynamics 365 Commerce
Ingenico TETRA
Intersoft Intelligent Shipper
Mirakl
PayPal
Reflex WMS
SAP Cloud Platform
Salesforce
Shopify
Stripe
Sylius
Worldline
Claim IBM Sterling Store Engagement and update features and information
Claim IBM Sterling Store Engagement and update features and information
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Claim OneStock and update features and information