IBM MQ vs. Open Automation Software Comparison Chart

Amazon EventBridge is a serverless event bus that makes it easy to connect applications together using data from your own applications, integrated Software-as-a-Service (SaaS) applications, and AWS services. EventBridge delivers a stream of real-time data from event sources, such as Zendesk, Datadog, or Pagerduty, and routes that data to targets like AWS Lambda. You can set up routing rules to determine where to send your data to build application architectures that react in real time to all of your data sources. EventBridge makes it easy to build event-driven applications because it takes care of event ingestion and delivery, security, authorization, and error handling for you. As your applications become more interconnected through events, you need to spend more effort to find events and understand their structure in order to write code to react to those events.

Anypoint Platform by MuleSoft is a leading solution for API management, integration, and automation that accelerates IT project delivery. It enables businesses to build, deploy, secure, and manage APIs across any environment, from cloud to on-premises. With support for multiple protocols and integration with CI/CD pipelines, the platform streamlines application development and data transformation. It offers automated security and governance, ensuring compliance with industry standards such as ISO 27001, SOC 2, PCI DSS, and GDPR. Real-time monitoring and analytics help teams manage APIs and troubleshoot issues effectively. Anypoint Platform empowers enterprises to create resilient, scalable, and future-proof digital architectures.

Qmatic Experience Cloud is a cloud based Customer Journey Management and Queue Management software that takes care of your visitors from booking an appointment, through the arrival and check-in, to service and feedback. Basically it is a platform to improve customer experience. Here are some examples: • Better access to service with appointment booking and self check-in • Reduced wait times and improved communication • Increased employee productivity and efficiency with advanced staff planning tools • Continuous improvements thanks to data analysis and customer feedback The product is modular and can be tailored for each organization and their visitor flow. Possibilities are for example online appointment booking, self check-in, check-in at counter or by floor staff, messaging services, mobile tickets, self service solutions, serving software, display and signage, business intelligence, customer feedback and more.

STORIS provides ERP software solutions for the home furnishings and appliance industry. For over 35 years, it has delivered tools designed to meet the specific needs of retailers in this sector. STORIS’ ERP platform integrates core retail operations, including Point of Sale, Inventory Management, Logistics and Distribution, Buying Tools, Customer Service, Accounting, Financing, Reporting, Business Intelligence, and System Tools. The STORIS NextGen platform, a cloud-based and mobile-first solution, reduces transaction times from 35 minutes to 4-6 minutes, improving operational efficiency and supporting customer service. STORIS is built to help retailers streamline operations and manage their businesses effectively.

Culture Cloud by O.C. Tanner is a comprehensive employee recognition platform that combines software, tangible awards, and memorable moments to enhance the employee experience and company culture. It offers configurable recognition solutions including peer appreciation, milestone celebrations, custom awards, and team initiatives designed to motivate and connect employees. Backed by award-winning research, the platform integrates seamlessly to deliver personalized recognition at scale globally. Culture Cloud supports businesses with culture consulting, brand communications, education, and custom award design services. Trusted by over 1,100 multinational clients and used by millions of employees worldwide, it drives measurable results like increased engagement and reduced attrition. High-profile clients such as GE Appliances, American Airlines, and Capital One have seen significant positive impacts on employee satisfaction and retention.

Twilio's Messaging API is a powerful tool that enables businesses to integrate messaging capabilities into their applications seamlessly. It offers a stable RESTful API that allows developers to send and receive SMS, MMS, and WhatsApp messages globally. With Twilio's Messaging API, businesses can automate and scale their communications, ensuring messages are delivered over the preferred channels of their customers. The API supports a variety of sender types, including long codes, short codes, toll-free numbers, and alphanumeric sender IDs, providing flexibility in how messages are sent. Additionally, Twilio's Messaging Services feature allows companies to group global senders and enable intelligent sending, automating sender selection, and handling compliance regulations. The API also supports inbound webhooks, allowing businesses to handle responses programmatically and engage in two-way conversations with their customers.

Streamline your customer flow with our SMS-powered waitlist, reservations, and queue management app for restaurants, health care providers, and many other businesses. * Customers can add themselves to your list via an embeddable widget, web page, or SMS message. Or you can turn this off. * Online reservations/appointments, customizable for restaurants, personal services, retail, entertainment, DMVs, and more. * Easily text guests when you're ready for them. Choose from a variety of customizable automated messages, or open up a 1:1 SMS chat. * Use other software for appointments? No problem. Upload reservations or use our API, then you can still manage your customer flow and messaging within our app. * Integrates with Square POS and Weebly to easily send texts when an order is ready. *No app for you or your customers to download.

StarTree Cloud is a fully-managed real-time analytics platform designed for OLAP at massive speed and scale for user-facing applications. Powered by Apache Pinot, StarTree Cloud provides enterprise-grade reliability and advanced capabilities such as tiered storage, scalable upserts, plus additional indexes and connectors. It integrates seamlessly with transactional databases and event streaming platforms, ingesting data at millions of events per second and indexing it for lightning-fast query responses. StarTree Cloud is available on your favorite public cloud or for private SaaS deployment. • Gain critical real-time insights to run your business • Seamlessly integrate data streaming and batch data • High performance in throughput and low-latency at petabyte scale • Fully-managed cloud service • Tiered storage to optimize cloud performance & spend • Fully-secure & enterprise-ready

Our autodialer software are used for automating sales calls, payment collections, appointment reminders, phone polling and market research. It can also be used for mass emergency voice broadcasting. The system is ideal for Telcos and companies selling callcenter services as it is multi-tenant with billing and white-labeled while being economical to run as you choose your own Voice Provider. Our autodialer software can massively increase productivity by dropping busy, unanswered and disconnected line, passing calls answered by real people back to your agents, and leaving messages on answering machines.

Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy.