TeleLink

TeleLink

Equinox Information Systems
+
+

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About

We contribute to open source with our order management and business process automation core. Each OSS/BSS component is replaceable. Our customers do not have a vendor lock-in. More than 50% of Hydra Billing is accompanied by a source code. We use open-source solutions wherever possible. We have full and documented API. Hydra's database structure is open and documented. Since 2007, we have been specializing in business process automation of ISPs and digital service providers ranging from thousands to millions of subscribers. We collect best practices from our international customers, implement them in our products and share them with you happily. Our services will help you streamline your business processes, optimize costs, and improve customer service quality. Hydra Products have been successfully used by more than 170+ telecommunication companies and service providers in 24 countries around the world since 2007.

About

Detailed usage data is the lifeblood of a service provider's business. Success is dependent on your ability to act on this data which often comes from multiple sources in multiple formats. TeleLink processes usage records from any source, normalizes them and enriches them with other key data sets including jurisdictions and trunk groups. By correlating and summarizing this data, carriers can gain valuable insight and immediate visibility to customer activity, market trends, traffic patterns, and network utilization. With access to individual event details, TeleLink makes it possible to troubleshoot, research, and generate detailed reports for further analysis, for initiating or defending billing disputes and for complying with regulatory reporting requirements. Correlate usage data with industry-standard or user-created reference data sets for more sophisticated, meaningful reporting. Group, filter, and sort based on user defined time span and increment.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

A billing and automation solution designed for service providers

Audience

Companies searching for a solution to manage their business operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$16250 one-time payment
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Latera
hydra-billing.com

Company Information

Equinox Information Systems
Founded: 1986
United States
www.equinoxis.com/usage-analytics.php

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Hydra

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ABS 100

ABS 100

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Categories

Categories

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Billing and Provisioning Features

Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP

Integrations

Hydra OMS

Integrations

Hydra OMS
Claim Hydra Billing and update features and information
Claim Hydra Billing and update features and information
Claim TeleLink and update features and information
Claim TeleLink and update features and information