NuVoxx Cloud Contact CentreNuVoxx
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Related Products
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About
The only revenue-focused cloud management platform for vCentre, vCloud Director and Veeam users. Improve the vCloud customer experience. Unify Veeam services usage. Transform vCentre with multi-tenant functionality. Sleek, competitive self-serve, painless provisioning and 100% billing accuracy. Manage more private cloud business with time to spare. HyAlto integrates with vCentre, vCloud Director and Veeam to transform vCentre with multi-tenant functionality, improve vCloud customer experience, unify Veeam services usage and automate usage tracking for 100% accurate, hands-off billing. It’s time to automate service deployment and say good-bye to billing errors and manual usage tracking. No more miscommunications between sales, technical and finance teams. Never again waste endless hours invoicing, provisioning and reconciling. Set up standardized customer-ready workflow/services. Offer flexible pricing with volume and time-based discounts. Upsell more than before with XaaS feature.
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About
Our web-based cloud contact centre platform will work with your existing infrastructure to provide advanced features and improve customer experience. Whether the majority of your calls are inbound, outbound or blended, our hosted contact centre platform provides the features and functionality which enable your team to better run and manage your contact centre. The best part is that it does not require any infrastructure upgrades or changes. NuVoxx Cloud Contact Centre will work with your existing computers and telephone sets. NuVoxx Cloud Contact Centre (NC3) is a cloud-based inbound and outbound contact centre solution for organizations looking to enhance their contact centre capabilities and customer experience, without having to deploy, manage and maintain the required infrastructure.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a revenue-focused cloud management platform for vCentre, vCloud Director and Veeam
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Audience
Call Center solution for companies
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHyAlto
Founded: 2008
Canada
www.hyalto.com/for-vmware/
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Company InformationNuVoxx
Canada
www.nc3.ca
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Categories |
Categories |
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Call Center Features
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
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Integrations
ConnectWise PSA
Datto RMM
Datto Workplace
VMware Cloud Director
VMware vCenter
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Integrations
ConnectWise PSA
Datto RMM
Datto Workplace
VMware Cloud Director
VMware vCenter
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