Related Products
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About
Hotelinking is the first 100% contactless suite of tools for the hotel sector, designed to digitize the guest experience. It offers solutions such as AutoCheckin, an online check-in system that allows guests to register at the hotel from any device. It is fully automated and without the need for receptionist intervention. This web-based tool enables guests to scan their passports, sign documents, pay their bills, select their room, check out, and more, without downloading an app. It accommodates travelers with reservations from any channel (direct web, tour operators, OTAs) to check in online, significantly easing the reception's workload. Additionally, Hotelinking's Captive WiFi Portal gathers information that enables hotels to maintain constant contact with guests and understand their needs. Through automated features, hotels can disintermediate thousands of reservations, promote their brand, increase guest satisfaction, and improve their online reputation ranking.
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About
eRoom Suite is a comprehensive omnichannel communication system designed to enhance guest experiences and increase hotel profitability. It offers over 16 plug-and-play tools that personalize each stage of the customer journey according to individual preferences. Key features include eRoom CRM for tailored service offerings, eRoom PMS for automating hotel functions, eRoom ERP for accounting and administrative tasks, and eRoom BI for advanced analytics. Additional tools like eRoom Cast, eRoom Hotspot, and eRoom Signage further enrich the guest experience. By collecting valuable guest data, eRoom Suite enables hotels to execute more effective marketing campaigns, potentially increasing upselling and cross-selling opportunities by over 30%. Clients have reported up to an 8% increase in asset profitability and significant time savings in back-office tasks. The suite's integration capabilities and user-friendly design make it a versatile solution for hotels.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Hotels requiring a solution to enhance their guest satisfaction through seamless, contactless check-in processes
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Audience
Hotels seeking a solution to enhance guest experiences and boost profitability through integrated, personalized communication solutions
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationHotelinking
Founded: 2016
Spain
www.hotelinking.com
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Company InformationeRoom Suite
Founded: 1991
Spain
www.eroomsuite.com
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Categories |
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Integrations
Apple Pay
Aruba Cloud
Avalon
CCR1016-12G
Cendyn Booking Engine
Cloudbeds
Google Pay
GuestCentric
HubSpot CRM
HubSpot Customer Platform
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Integrations
Apple Pay
Aruba Cloud
Avalon
CCR1016-12G
Cendyn Booking Engine
Cloudbeds
Google Pay
GuestCentric
HubSpot CRM
HubSpot Customer Platform
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