eGain Knowledge+AIeGain
|
||||||
Related Products
|
||||||
About
Cloud HRm-system. Rating 360, Testing, Knowledge Base, Individual development plan. Ready-made modules for your daily tasks HiHub. Why hihub? All services in one space. You may register once and get access to all currently available services. Rating 360 for free. We will give a demo access, so that you can see how the Review 360 works. Our HR-specialist will help you to set it up, if necessary. Cloud service is convenient. You will not need any additional costly equipment or infrastructure, we took care of everything. Easy to start, easy to use. We believe that the user should be able to get acquainted with the product on his own, without intrusive sales and endless calls. We hear you. We welcome feedback and your suggestions for improving services. The most constructive are nice bonuses, and of course, the right staff. The ability to embed the desired service in Bitrix 24. Also, soon, we will be integrated into other systems.
|
About
eGain Knowledge+AI™, the top-rated, analyst-awarded knowledge management software, guarantees quality customer service by infusing your customer service agents with knowledge, making all agents as productive as your best ones. By providing agents and other users a range of ways to get to information from the common knowledge base, it ensures fast, consistent, and accurate answers. Intelligent knowledge management systems for customer service are leveraging Artificial Intelligence (AI) to find answers to customer questions, guide processes, and help in decision-making. This is a win-win-win — for the customer, the agent, and the business. The customer service knowledge software unifies in it many knowledge management tools, like content management (CMS), search, artificial intelligence, workflow management, knowledge analytics, and others. Using the right knowledge management software ensures you have the right tools to serve the right answers to customers in their time of need.
|
|||||
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
|
|||||
Audience
HR professionals that need a cloud-based HRM system that facilitates their daily work
|
Audience
Companies of all sizes and enterprises in need of a solution to improve their customer service operations
|
|||||
Support
Phone Support
24/7 Live Support
Online
|
Support
Phone Support
24/7 Live Support
Online
|
|||||
API
Offers API
|
API
Offers API
|
|||||
Screenshots and Videos |
Screenshots and Videos |
|||||
Pricing
$39 per month
Free Version
Free Trial
|
Pricing
No information available.
Free Version
Free Trial
|
|||||
Reviews/
|
Reviews/
|
|||||
Training
Documentation
Webinars
Live Online
In Person
|
Training
Documentation
Webinars
Live Online
In Person
|
|||||
Company InformationHiHub
Founded: 2017
Russian Federation
start.hihub.online
|
Company InformationeGain
Founded: 1997
United States
www.egain.com/products/knowledge-hub/
|
|||||
Alternatives |
Alternatives |
|||||
|
||||||
|
|
|||||
|
||||||
Categories |
Categories |
|||||
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
360 Degree Feedback Features
Dashboard
Feedback / Surveys
Progress Tracking
Question Library
Rater Selection
Self Service Portal
Supports External Reviewers
Assessment Features
Certification Management
Individualized Assessments
Multi-User Collaboration
Proctoring
Scoring
Skill Testing
Surveys
Test / Quiz Creation
Human Resources Features
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
|
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
|
|||||
|
|