Hero Outbound

Hero Outbound

HeroBase
+
+

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About

Outbound Calling Solution Designed To Meet All Your Sales Needs. These features will enable your agents to be more effective on the phone – so they can sell more and service better. Predict agent availability and automatically optimize to have new customers on the phone ready...reducing time wasted on dialing and waiting for no-answers. Greet prospects by name and dive right into the call without wasting time on preliminaries. Access a real-time representation of your business' call statistics. Monitor the pulse of your call center to judge agent performance and quality. This can be utilized to maximize profitability and efficiency. Ensure that the right agents with the right skills sets are staffed at the right time. Manage risk with compliance and cybersecurity rooted in identity and access management. Avoid losing potential contacts or sales with an efficient system to track leads that call back from a previous missed call.

About

Call Recording Every call that is made is automatically recorded and stored on the contact record within the Sales Sling Lead Management System. Calls are also searchable through our reporting and agent call history features, so you have the ability to easily find, download or flag a call and share it with the agent or other team members for coaching or review. Built into the call making workflow, outcome tracking will become an intuitive and second nature for your agents. Predetermined disposition buttons are incorporated into the call center dashboard and at the end of a call your agent must simply click on an outcome and a contact will move into the appropriate bucket of your sales pipeline. Conference in as many people as you need to for a demo or meeting. Allows you to whisper into the ear of an agent during a call without the client hearing and to take over a call if necessary. This is invaluable when training new talent.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Outbound calling sales teams

Audience

Auto Dialer solution for businesses wanting to increase profit and decrease costs

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$49.99 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HeroBase
Founded: 2006
Denmark
www.herobase.com

Company Information

Sales Sling
Founded: 2016
United States
www.salessling.com

Alternatives

Alternatives

uContact

uContact

net2phone
2x Connect

2x Connect

XTaaS Corp
Readymode

Readymode

Readymode (formerly Xencall)
T-Max Predictive Dialer

T-Max Predictive Dialer

T-Max Dialer & Communications
Quvu

Quvu

Pebbletree Ltd

Categories

Categories

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Auto Dialer Features

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Predictive Dialer Features

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Integrations

Act!
HubSpot CRM
HubSpot Customer Platform
IntraManager
Keap
Langstack
Microsoft Dynamics 365
Plecto
Podio
Salesforce
Tamigo
Zapier
Zoho CRM

Integrations

Act!
HubSpot CRM
HubSpot Customer Platform
IntraManager
Keap
Langstack
Microsoft Dynamics 365
Plecto
Podio
Salesforce
Tamigo
Zapier
Zoho CRM
Claim Hero Outbound and update features and information
Claim Hero Outbound and update features and information
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Claim Sales Sling and update features and information