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About

Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.

About

heep.ai is an AI-driven platform that automates customer interactions on social media channels such as WhatsApp, Instagram, and Messenger. Unlike traditional chatbots that merely respond, heep.ai's assistant performs actions like booking reservations and managing orders autonomously, allowing businesses to focus on growth. The platform offers custom features tailored to specific business needs, including booking systems for restaurants and order tracking for online stores. It ensures seamless integration with popular social media platforms, providing 24/7 multilingual support to assist customers globally. heep.ai personalizes interactions by aligning with existing tools and workflows, enhancing operational efficiency. The platform is designed to handle complex tasks, streamline workflows, and integrate directly with existing tools, making it suitable for various industries such as SaaS, tech, restaurants, e-commerce, and event management.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies searching for a solution to automate business cases

Audience

Stores and businesses in search of a solution to automate and enhance customer interactions on social media platforms

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$1000
Free Version
Free Trial

Pricing

$9 per month
Free Version
Free Trial

Reviews/Ratings

Overall 5.0 / 5
ease 4.8 / 5
features 4.5 / 5
design 4.8 / 5
support 4.8 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Herbie.ai
Founded: 2018
United Arab Emirates
www.herbie.ai

Company Information

heep.ai
United States
heep.ai/

Alternatives

InteliWISE

InteliWISE

Matrix42

Alternatives

Dialogflow

Dialogflow

Google

Categories

Categories

Chatbot Features

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Artificial Intelligence Features

Chatbot
For eCommerce
For Healthcare
For Sales
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Conversational AI Features

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Live Chat Features

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Machine Learning Features

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Natural Language Processing Features

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Integrations

Facebook Messenger
Instagram
WhatsApp
Alexa Smart Properties
Asana
Eventbrite
Facebook
Gmail
Google Ads
HubSpot Customer Platform
Mailchimp
OpenTable
Salesforce
Square POS
SurveyMonkey
Telegram
Toast POS
X (Twitter)
Zapier
Zoom

Integrations

Facebook Messenger
Instagram
WhatsApp
Alexa Smart Properties
Asana
Eventbrite
Facebook
Gmail
Google Ads
HubSpot Customer Platform
Mailchimp
OpenTable
Salesforce
Square POS
SurveyMonkey
Telegram
Toast POS
X (Twitter)
Zapier
Zoom
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