+
+

Related Products

  • Zendesk
    7,600 Ratings
    Visit Website
  • ISL Light Remote Desktop
    1,453 Ratings
    Visit Website
  • Rise Vision
    1,216 Ratings
    Visit Website
  • Hubstaff
    3,165 Ratings
    Visit Website
  • Interfacing Enterprise Process Center (EPC)
    56 Ratings
    Visit Website
  • Connecteam
    7,849 Ratings
    Visit Website
  • Atera
    2,970 Ratings
    Visit Website
  • MASV
    68 Ratings
    Visit Website
  • Kantata
    2,246 Ratings
    Visit Website
  • CirrusPrint
    2 Ratings
    Visit Website

About

Help me Fix is a comprehensive repair diagnostic and triage solution that uses advanced AI and video technology. Designed to improve service quality, reduce costs and enhance maintenance management, it’s ideal for a range of industries looking to optimise repair workflows and improve operational efficiency. Help me Fix is comprised of Aidenn, an AI repairs assistant, Help me Fix Resident, Help me Fix Engineer and our Nationwide Network of semi-retired tradespeople. Help me Fix enables residents to self-fix simple repairs using AI diagnostics, computer vision, helpful videos, video triage escalation and job reporting, and empowers contact centre operatives and internal and field technicians to help residents over video by resolving issues remotely and increasing first time fix rates.

About

No matter what industry your company is in - XMReality helps you turn physical visits into virtual interactions. Connect remotely, see what the other person sees, and collaborate using powerful in-call tools. XMReality includes a depth of features that provides your onsite workforce access to a remote expert to collaborate and get help and training. Switch between live video paused image or shared pictures and documents to support joint collaboration. Use the guide tools to highlight information and bridge language barriers. You can also access pre-defined, custom-made step-by-step procedures that guide you through a process and point out what needs to be done and documented. Get an automated PDF report at the end of each call - the perfect way to ensure compliant documentation. You can also record the call, take screenshots and add notes.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Social Housing Providers, Contractors, Letting Agents, Call Centres, Manuacturers, Surveyors

Audience

Companies searching for a remote visual assistance tool to connect with anyone to guide

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

£100 per month
Free Version
Free Trial

Pricing

$50 per user per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Help me Fix
Founded: 2019
helpmefix.io

Company Information

XMReality
Founded: 2007
US and Sweden
www.xmreality.com/our-product

Alternatives

Alternatives

Librestream

Librestream

Librestream Technologies
Plutomen Connect

Plutomen Connect

Plutomen Technologies
Plutomen Connect

Plutomen Connect

Plutomen Technologies
Librestream

Librestream

Librestream Technologies

Categories

Categories

Integrations

Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce

Integrations

Microsoft OneDrive
Microsoft Outlook
Microsoft Teams
Salesforce
Claim Help me Fix and update features and information
Claim Help me Fix and update features and information
Claim XMReality and update features and information
Claim XMReality and update features and information