HelixMicroMetrics
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Veras ExtendVeras Retail
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About
Helix uses conversational data collection to engage with all of your guests throughout their stay, gathering important information and providing a contactless communication experience. Designed specifically for frontline staff, Helix automatically sorts comments and requests based on sentiment and subject, escalating those that require immediate attention. Work as a team in real-time to recover guests while they are still on the property. Helix offers multiple notification channels, task assignment, and SMS-based collaboration. From check-in to check-out, Helix automates the experience so you can focus on what matters; promoting additional services, generating positive reviews, and increasing transient occupancy.
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About
Veras Extend, a Customer Experience Applications. Deliver a seamless, unified customer-facing strategy. mPOS CheckOut Anywhere. Veras Extend acts as “another register” natively using CheckOut’s ERP, CRM and payment integrations. Platform flexibility with iOS, Android and Windows. Associates see the same pricing and promotions for seamless operations. Execute full POS transactions or suspend and resume on a standard register. Operate mPOS at any offsite event or easily add another in-store register. Veras Affinity Clienteling. Veras Affinity is driven by an ultra-responsive engine. Unlike any other clienteling solution, direct associate input strengthens the data and trains the AI to make smarter recommendations to drive sales. Endless Aisle, Endless Possibilities. Associates can search your entire global catalog, including any number of vendor catalogs, to present product availability, relevant promotions, and recommend similar items to the customer in-aisle.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Customer experience platform for hotels wanting to create memorable experiences, unravel missed in-stay service opportunities and cultivate deep-rooted relationships with loyal guests
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Audience
Stores that use any POS system looking for a seamless, unified customer-facing strategy, allowing shoppers to move between digital and physical experiences in the store
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationMicroMetrics
Founded: 2013
Canada
micrometrics.com/hospitality/
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Company InformationVeras Retail
Founded: 2008
United States
www.verasretail.com
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Categories |
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Integrations
No info available.
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Integrations
No info available.
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