Health Desk vs. Updox Comparison


Health Desk Keona Health	Updox	+	+
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About Connect your team with patients across the entire healthcare journey, from scheduling to triage to follow-up. Health Desk improves the patient access experience, grows revenue, and raises utilization. Go in-depth with our Solution Overview. Safety features at every touchpoint. Telehealth carries inherent risks that must be carefully considered. Give patients, non-clinical staff, and clinical staff clear decision support before they take a potentially dangerous action. Guide patient flow and automate tedious tasks with flow tools. The patient workspace and staff workspaces are beautiful, guided tools for quickly and safely performing all the steps needed to resolve patient requests: from scheduling to triage and referrals, and more. Training support staff has never been so simple.	About Updox is healthcare complete communications platform to help enhance your patients' experience, boost office productivity, and drive profitability. Take advantage of one solution or all we have to offer: Electronic Fax, Secure Texting & SMS, Telehealth Video Chat, Patient Reminders, Electronic Forms, and Broadcast Messaging - all from one online location. We integrate with 150+ EHR/EMR platforms to save you time, money and energy. With one powerful inbox, you can easily manage documents and collaborate internally and externally to get more done in your day. Updox provides healthcare practices, LTPAC facilities, pharmacies, and Health Systems with an easy-to-use, HIPAA-compliant platform with a broad set of capabilities for virtual health, patient engagement, and paperless office efficiency that work together to reduce costs and drive revenue.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Clinics looking for an patient scheduling platform	Audience We provide a powerful Inbox for all healthcare providers that can contain all your incoming and outgoing faxes, texts, video chats, and more in a secure and easy-to-use format. Our goal is to make practices more efficient and effective in their communication.
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 1.6 / 5 ease 2.5 / 5 features 2.3 / 5 design 2.5 / 5 support 1.2 / 5 Read all reviews
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information Keona Health United States www.keonahealth.com	Company Information Updox Founded: 2008 United States info.updox.com/patient-communication
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Categories Appointment Reminder Appointment Scheduling Call Center Healthcare CRM Medical Scheduling Patient Engagement Patient Relationship Management (PRM) Patient Scheduling Telemedicine	Categories Healthcare HIPAA Compliance HIPAA Compliant Messaging Home Health Care Long Term Care Medical Practice Management Patient Engagement Patient Experience Patient Relationship Management (PRM) Pharmacy Remote Patient Monitoring Telemedicine
Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Telemedicine Features Appointment Reminders Appointment Scheduling Chat / Messaging E-Prescribing For Medical Purposes HIPAA Compliant Multi-Provider Practice Online Forms Patient Queue Management Practice Management Remote Treatment Plans Teleradiology Video Conferencing Show More Features Appointment Reminder Features Appointment Scheduling Calendar Management Call Reminders Email Reminders Online Booking Payment Reminders Recurring Appointments Rescheduling SMS Messaging Two-Way Messaging Appointment Scheduling Features Appointment Reminders Automated Scheduling Calendar Sync Client Database Group Scheduling Mobile Access Multi-Location Online Booking Online Payments Recurring Appointments Room Booking Management Call Center Features Blended Call Center Call Logging Call Recording Call Scripting Campaign Management Database Escalation Management Inbound Call Center IVR / Voice Recognition Manual Dialer Outbound Call Center Predictive Dialer Progressive Dialer Queue Management Real-time Chat Reporting/Analytics Healthcare CRM Features Audience Targeting Campaign Management Marketing Automation Medical History Records Patient Communications Patient Management Physician Management Predictive Analytics Medical Scheduling Features Appointment Management Billing & Invoicing Drag & Drop Facility Scheduling Multi-Location No-Show Tracking On Call Scheduling Patient Records Patient Scheduling Physician Management Recurring Appointments Self Service Portal Staff Scheduling	Patient Engagement Features Appointment Scheduling Care Planning Collaboration Messaging Mobile Access Patient Education Patient Portal Personal Health Record Progress Tracking Self Management Telemedicine Features Appointment Reminders Appointment Scheduling Chat / Messaging E-Prescribing For Medical Purposes HIPAA Compliant Multi-Provider Practice Online Forms Patient Queue Management Practice Management Remote Treatment Plans Teleradiology Video Conferencing Show More Features HIPAA Compliance Features Access Control / Permissions Audit Management Compliance Reporting Data Security Documentation Management For Healthcare Incident Management Policy Training Remediation Management Risk Management Vendor Management Home Health Care Features Billing & Invoicing Charting Electronic Signature Employee Tracking Medication Database Patient Intake Scheduling Time / Task Reporting Long Term Care Features Claims Management Clinical Care EHR Electronic Health Record For Home Care Providers For Nursing Homes Geriatric Care MDS Review Patient Records Staff Scheduling Medical Practice Management Features Claims Management E-Prescribing EMR / EHR HIPAA Compliant Insurance Eligibility Verification Inventory Management Multi-Office Multi-Physician Patient Billing Patient Portal Patient Records Patient Registration Patient Scheduling Physician Scheduling Pharmacy Features Automatic Refills Barcode Generation Claims Management Compounding E-Prescribing Electronic Signature Forms Management Insurance Processing Inventory Management Multi-Store Management Online Refills Pill Database Pill Imaging Point of Sale (POS) Prescription Processing Rx Image Scanning Signature Capture Remote Patient Monitoring Features Dashboard Data Import/Export HIPAA Compliant Mobile Payments Monitoring Device Integration Patient Engagement Patient Portal Patient Records Management Patient Surveys Reminders Virtual Visits
Integrations Active Directory AdvancedMD Amazing Charts EHR Azalea EHR BestRx CareLogic DrChrono Intergy EHR MacPractice MD Microsoft Dynamics 365 PointClickCare Practice Fusion Rx30 Pharmacy System Salesforce Veradigm EHR WinRx iMedicWare Show More Integrations View All 4 Integrations	Integrations Active Directory AdvancedMD Amazing Charts EHR Azalea EHR BestRx CareLogic DrChrono Intergy EHR MacPractice MD Microsoft Dynamics 365 PointClickCare Practice Fusion Rx30 Pharmacy System Salesforce Veradigm EHR WinRx iMedicWare Show More Integrations View All 13 Integrations
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