Synergy

Synergy

Unframe
+
+

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About

HCL IntelliOps Event Management is a part of Intelligent Full Stack Observability offering under HCLSoftware Intelligent Operations ecosystem. It is a cutting edge AI-powered IT event management product which empowers organizations with industry leading capabilities such as real-time topology-based alert correlation, ML-based alert correlation and efficient noise reduction. The product offers seamless integration with an organization's existing element monitoring and ITSM tools providing seamless integration with GenAI powered AEX to foster efficient and quick resolution.

About

Synergy is an AI-native command center for enterprise IT operations that unifies siloed monitoring, ticketing, logging, and documentation into a single pane of glass. It continuously correlates signals across tools like Splunk, New Relic, Jira, ServiceNow, and Confluence to turn alert storms into clear, prioritized insights. Synergy’s Smart Incident Workflows automate routine tasks, suggest next steps, flag ownership gaps, and accelerate resolution to cut mean time to detection and repair. Its proactive monitoring detects risks before traditional alerts trigger, flags error spikes and missed escalations, recognizes emerging patterns, and answers investigative queries in natural language. Built-in root cause analysis traces incidents end-to-end across time, logs, metrics, tickets, and post-mortems, links to similar events for instant context, and generates concise summaries.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

CIO, IT Director, Enterprise Architect, Incident Manager, Service Delivery Manager

Audience

IT operations teams and engineers wanting a solution to streamline workflows and reduce downtime

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

HCLSoftware
www.hcl-software.com

Company Information

Unframe
Founded: 2024
United States
www.unframe.ai/solutions/synergy

Alternatives

Alternatives

Site24x7

Site24x7

ManageEngine

Categories

Categories

Incident Management Features

Audit Trail
Corrective Actions (CAPA)
Disaster Recovery
Incident Reporting
IT Incident Management
OSHA Compliance
Root-Cause Diagnosis
Safety Management
Task Management
Ticket Management

Integrations

Datadog
New Relic
ServiceNow
Splunk Enterprise
Amazon CloudWatch
AppDynamics
Azure Monitor
Dynatrace
Google Cloud Platform
Grafana
HCL BigFix AEX
HCL SX
HCL iObserve
LogicMonitor
Microsoft System Center Operations Manager (SCOM)
Nagios Core
RabbitMQ
Splunk Cloud Platform
Syslog-ng
Zabbix

Integrations

Datadog
New Relic
ServiceNow
Splunk Enterprise
Amazon CloudWatch
AppDynamics
Azure Monitor
Dynatrace
Google Cloud Platform
Grafana
HCL BigFix AEX
HCL SX
HCL iObserve
LogicMonitor
Microsoft System Center Operations Manager (SCOM)
Nagios Core
RabbitMQ
Splunk Cloud Platform
Syslog-ng
Zabbix
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