ShelfShelf.io
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About
Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching.
Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers.
Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too.
Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you need
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About
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
All departments and company sizes
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Audience
Distributed teams of all shapes and sizes, including cross-functional teams and functional departments such as Sales, Marketing, Operations, and HR.
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
Free
Free Version
Free Trial
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Pricing
$30/mo
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationGuru
Founded: 2013
United States
www.getguru.com
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Company InformationShelf.io
Founded: 2015
United States
www.shelf.io
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Alternatives |
Alternatives |
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Categories |
Categories |
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Enterprise Search Features
AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Employee Communication Tools Features
Activity / News Feed
Audio / Video Conferencing
Blogs
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback
Internal Communications Features
App Integration
Blogs
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management
Telephony
Video Chat
Voice Chat
Intranet Features
Activity / News Feed
Blogs
Calendar Management
Content Management
Discussions / Forums
Employee Directory
Knowledge Management
Policy Management
Search
Wiki
Sales Enablement Features
Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management
Team Communication Features
Activity / News Feed
Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing
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Enterprise Search Features
AI / Machine Learning
eDiscovery
Faceted Search / Filtering
Full Text Search
Fuzzy Search
Indexing
Text Analytics
Knowledge Management Features
Artificial Intelligence (AI)
Cataloging / Categorization
Collaboration
Content Management
Decision Tree
Discussion Boards
Full Text Search
Knowledge Base Management
Self Service Portal
Enterprise Content Management (ECM) Features
Archiving & Retention
Collaboration Tools
Content Lifecycle Management
Digital Asset Management
Document Management
Electronic Signature
Information Governance
Mobile Access
Search
Version Control
Workflow Management
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Integrations
Dropbox
Google Chrome
Google Drive
Kustomer
Salesforce Service Cloud
Slack
Zendesk
Asana
BambooHR
Five9
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Integrations
Dropbox
Google Chrome
Google Drive
Kustomer
Salesforce Service Cloud
Slack
Zendesk
Asana
BambooHR
Five9
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