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About

Deliver incredible guest experiences. Listen more, analyze it all, and uncover the insights you can act on with GuestXM by Black Box Intelligence, the first customer experience management platform purpose-built for the restaurant industry. Bring brand reputation management into one system. Manage online business profiles, track customer feedback, and then engage guests at the right time with the right response. Get a total picture of your frontline workforce. Hire smarter, motivate with purpose, and retain the talent that lines up with your brand’s standards. Get a complete view of what your guests are thinking and feeling with comprehensive listening across every single channel. Be in complete control over your operations and experiences. Spot successes, respond to issues, and build a culture of action based on data and insights. Observe sales, traffic, employee, and guest data for your brand and your segment.

About

Sentiance is an intelligence-driven data science and behavior change company. We turn motion data into contextual insights and use behavioral change techniques to personalize engagement for safer and sustainable mobility and wellbeing experiences. Sentiance empowers the world’s leading companies to create personalized engagement services and products through intelligent contextual recommenders, delivering technology for a new human-centric economy where the user is in control of data. Sentiance provides clients with deep customer insights and predictions including: Customers' lifestyle Daily routines and activities Brand loyalty insights (favorite brands, shops, and restaurants) Life stages Work type (full time, part home, home worker, etc.) Physical activity level Social activities Real-time context Mobility Insights (which transport mode people are taking) Trip Context

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and restaurants searching for a solution to manage sales, clients, orders, traffic, employees, and guest data

Audience

Insurance companies; Retails; Banks; Mobility as a Service

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

GuestXM
United States
guestxm.com

Company Information

Sentiance
Founded: 2015
Belgium
www.sentiance.com

Alternatives

Alternatives

Ghostly

Ghostly

Ghostly Kitchen
Delightable

Delightable

Fishbowl

Categories

Categories

Integrations

No info available.

Integrations

No info available.
Claim GuestXM and update features and information
Claim GuestXM and update features and information
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